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Introducing the Microsoft 365 Copilot Early Access Program and the 2023 Work Trend Index

Microsoft is bringing Microsoft 365 Copilot to more customers and releasing new research that shows how AI will change the way we work

REDMOND, Wash. — May 9, 2023 — Earlier this year, Microsoft Corp. introduced Microsoft 365 Copilot, which will bring powerful new generative AI capabilities to apps millions of people use every day like Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Teams and more.

On Tuesday, the company announced it is expanding access to the Microsoft 365 Copilot preview and introducing new features. The company also released new data and insights from its 2023 Work Trend Index report: “Will AI Fix Work?

The data shows that the pace of work has accelerated faster than humans can keep up, and it’s impacting innovation. Next-generation AI will lift the weight of work. Organizations that move first to embrace AI will break the cycle — increasing creativity and productivity for everyone.

“This new generation of AI will remove the drudgery of work and unleash creativity,” said Satya Nadella, chairman and CEO, Microsoft. “There’s an enormous opportunity for AI-powered tools to help alleviate digital debt, build AI aptitude and empower employees.”

The report shares three key insights for business leaders as they look to understand and responsibly adopt AI for their organization:

  1. Digital debt is costing us innovation: We’re all carrying digital debt: The volume of data, emails and chats has outpaced our ability to process it all. There is an opportunity to make our existing communications more productive. Every minute spent managing this digital debt is a minute not spent on creative work. Sixty-four percent of employees don’t have enough time and energy to get their work done and those employees are 3.5x more likely to say they struggle with being innovative or thinking strategically. Of time spent in Microsoft 365, the average person spends 57% communicating and only 43% creating.
  2. There’s a new AI-employee alliance: For employees, the promise of relief outweighs job loss fears and managers are looking to empower employees with AI, not replace. Forty-nine percent of people say they’re worried AI will replace their jobs, but even more — 70% — would delegate as much work as possible to AI in order to lessen their workloads. In fact, leaders are 2x more likely to say that AI would be most valuable in their workplace by boosting productivity rather than cutting headcount.
  3. Every employee needs AI aptitude: Every employee, not just AI experts, will need new core competencies such as prompt engineering in their day to day. Eighty-two percent of leaders anticipate employees will need new skills in the AI era, and as of March 2023, jobs on LinkedIn in the U.S. mentioning GPT have increased by 79% year over year. This new, in-demand and AI-centric skillset will have ripple effects across everything from resumes to job postings.

“The pace and volume of work have increased exponentially and are outpacing humans’ ability to keep up,” said Jared Spataro, CVP, Modern Work and Business Applications. “In a world where creativity is the new productivity, digital debt is more than an inconvenience — it’s a threat to innovation. Next-generation AI will lift the weight of work and free us all to focus on the work that matters.”

To empower businesses in the AI era, Microsoft is introducing the Microsoft 365 Copilot Early Access Program with an initial wave of 600 enterprise customers worldwide in an invitation-only paid preview program. In addition, the following new capabilities will be added to Microsoft 365 Copilot and Microsoft Viva:

  • Copilot in Whiteboard will make Microsoft Teams meetings and brainstorms more creative and effective. Using natural language, you can ask Copilot to generate ideas, organize ideas into themes, create designs that bring ideas to life, and summarize Whiteboard content.
  • By integrating DALL-E, OpenAI’s image generator, into Copilot in PowerPoint, users will be able to ask Copilot to create custom images to support their content.
  • Copilot in Outlook will offer coaching tips and suggestions on clarity, sentiment and tone to help users write more effective emails and communicate more confidently.
  • Copilot in OneNote will use prompts to draft plans, generate ideas, create lists and organize information to help customers find what they need easily.
  • Copilot in Viva Learning will use a natural language chat interface to help users create a personalized learning journey including designing upskilling paths, discovering relevant learning resources and scheduling time for assigned trainings.

To help every customer get AI-ready, Microsoft is also introducing the Semantic Index for Copilot, a new capability we’re starting to roll out to all Microsoft 365 E3 and E5 customers.

To learn more, visit the Official Microsoft Blog, Microsoft 365 Blog and the new Work Trend Index.

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications, (425) 638-7777, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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Introducing Microsoft 365 Copilot: your copilot for work

Harnessing the power of AI, Microsoft 365 Copilot turns your words into the most powerful productivity tool on the planet

REDMOND, Wash. — March 16, 2023 — On Thursday, Microsoft Corp. announced it is bringing the power of next-generation AI to its workplace productivity tools with Microsoft 365 Copilot. Currently in testing with select commercial customers, Copilot combines the power of large language models (LLMs) with business data and the Microsoft 365 apps, to unleash creativity, unlock productivity and uplevel skills.

Customers will experience Microsoft 365 Copilot in two ways

Microsoft 365 Copilot isn’t just a better way of doing the same things. It’s an entirely new way of working. Copilot will work alongside Microsoft 365 customers in two ways:

  • First, it is embedded in the Microsoft 365 apps people use every day — Word, Excel, PowerPoint, Outlook, Teams and more.
  • Today, the company also announced an entirely new experience: Business Chat. Business Chat works across the LLM, the Microsoft 365 apps, and a customer’s calendar, emails, chats, documents, meetings and contacts to do things that people weren’t able to do before. With natural language prompts like “tell my team how we updated the product strategy,” Business Chat will generate a status update based on the morning’s meetings, emails and chat threads.

With Copilot, the customer is always in control. Customers decide what to keep, modify or discard. With these new tools, people can be more creative in Word, more analytical in Excel, more expressive in PowerPoint, more productive in Outlook and more collaborative in Teams.

“Copilot combines the power of large language models with your data and apps to turn your words into the most powerful productivity tool on the planet,” said Jared Spataro, corporate vice president, Modern Work and Business Applications, Microsoft. “By grounding in your business content and context, Copilot delivers results that are relevant and actionable. It’s enterprise-ready, built on Microsoft’s comprehensive approach to security, compliance, privacy and responsible AI. Copilot marks a new era of computing that will fundamentally transform the way we work.”

A whole new way to work

Microsoft 365 Copilot is seamlessly integrated in the apps people use every day, helping them stay in the flow of work and freeing them to focus more on the task at hand and less on the busy work.

  • Copilot in Word writes, edits, summarizes and creates right alongside people as they work.
  • Copilot in PowerPoint enables the creation process by turning ideas into a designed presentation through natural language commands.
  • Copilot in Excel helps unlock insights, identify trends or create professional-looking data visualizations in a fraction of the time.
  • Copilot in Outlook can help synthesize and manage the inbox to allow more time to be spent on actually communicating.
  • Copilot in Teams makes meetings more productive with real-time summaries and action items directly in the context of the conversation.
  • Copilot in Power Platform will help developers of all skill levels accelerate and streamline development with low-code tools with the introduction of two new capabilities within Power Apps and Power Virtual Agents.
  • Business Chat brings together data from across documents, presentations, email, calendar, notes and contacts to help summarize chats, write emails, find key dates or even write a plan based on other project files.

Microsoft has built Microsoft 365 Copilot with its existing commitments to data security and privacy in the enterprise, grounded in AI principles and Responsible AI Standard and decades of research. Copilot’s large language models are not trained on customer content or on individual prompts. Microsoft 365 Copilot will deliver enterprise-ready AI at scale.

Earlier this month Microsoft announced Dynamics 365 Copilot as the world’s first AI Copilot in both CRM and ERP to bring the next-generation AI to every line of business. And now, Copilot is coming to all Microsoft productivity apps — Word, Excel, PowerPoint, Outlook, Teams, Microsoft Viva, Power Platform and more. Specifics on pricing and licensing will be shared soon. Microsoft 365 Copilot is already being tested with a small group of customers to get the critical feedback required to improve these models as they scale.

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications, (425) 638-7777, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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Where people are moving – and when they’re going into work

With great disruption came great mobility, as workers scattered across the country during the pandemic. The proliferation of remote work at the beginning of 2020 catalyzed a cascade of changes, from where people chose to live to how they wanted to work. Many took advantage of the newfound flexibility to move out of big cities, trading downtown digs for vaster expanses. Now, as companies settle into the new normal, technology workers in particular are returning to industry hubs. But people still want the option to spend some days away from the office.

While Florida is the most moved-to state overall, Austin, Texas, leads among metropolitan areas as the most popular destination, based on LinkedIn members changing their profile locations. People seem to love Texas’s capital city: According to data from the LinkedIn Economic Graph Workforce Reports, which capture when members change the location in their profiles, it was the metro area that gained the most people during the 12 months ending in October 2022, for the fifth year in a row. It’s an enduring trend—Americans keep moving to Austin. 

“Austin has emerged as a hub for tech talent, with more open space, no income taxes, and greater affordability—although less so recently—than the traditional tech cities,” says Brian Xu, a data scientist at LinkedIn. “The pandemic made these qualities more desirable as workers were able to work remotely.” 

A newcomer on the October list? The San Francisco Bay Area, with a net migration rate of 55 per 10,000 LinkedIn members, the first time it has made the list since February 2017. (And the November report, just published, shows the same trend.)

Technology Workers Are Returning to San Francisco

In the 12 months that ended in July, San Francisco showed a 48 percent year-over-year increase in terms of its inflow/outflow ratio; meanwhile, 35 percent more people left Portland, Oregon, than moved there. Click each city to see the inflow/outflow ratio for the past two years and year-over-year change.

Area with a year-over-year increase in people moving to it
Area with a year-over-year decrease in people moving to it

2021 undefined2022 undefinedY-o-Yundefined%± 50%± 25%

Source: LinkedIn
Infographic by Catalogtree

According to a separate data set provided by LinkedIn, the Bay Area had a net gain of technology workers in the 12 months that ended in July, with 1.12 people moving there for every one person who left—a 48 percent increase from the same time last year. (Last year, it had a net loss, with 0.76 people in the technology industry moving to the region for every one person who left.) The New York City Metropolitan Area saw a similar pattern.  

In 2021, longer term remote policies had not yet been formed, Xu says, making it easy for technology workers in particular to move away or postpone their moves to these metropolitan areas. “Tech emerged as the industry with the greatest percentage of remote jobs. Many were not required to live near company headquarters in San Francisco or New York as companies decided on their remote work policies.” Now, though, more (but not all) technology companies have implemented requirements for employees to spend some time on-site, potentially contributing to what researchers Arjun Ramani and Nicholas Bloom have called the donut effect—movement from city centers to the suburban areas around them. 

The Other Great Reshuffle 

When people first started working remotely in large numbers, it was hard to judge how wide-ranging the consequences would be. News outlets covered stories of remote-work “zoomtowns” in rural parts of the country like Idaho and Arkansas. But now, people seem to be settling closer to where they started: the office.   

“The media stories about people going to rural areas may have been accurate for 2021,” says Riordan Frost, a researcher at the Harvard Joint Center for Housing Studies. Over the course of the pandemic, Frost says he did see rural counties go from a small net loss of people to a small net positive flow of newcomers. But in more recent data, he’s seen more of a re-sort, or reshuffle, than a mass exodus from cities.  

“Many people are going to have some kind of hybrid situation with their work so they can have more flexibility to live wherever they want within a metropolitan area,” Frost says. “We’re seeing these suburban counties in the metropolitan areas really gaining migrants.” 

Indeed, the October city-by-city Workforce reports show that the majority of workers were moving to more populated areas from suburbs or smaller cities in the same or nearby states, with the exception of large migrations to Austin from San Francisco, to Miami from New York City, and to Nashville and Seattle from Los Angeles. These moves were usually made by workers transferring from primary to secondary industry hubs, according to Xu. “San Francisco to Austin is tech; New York City to Miami is finance and the emergence of crypto; and Los Angeles to Seattle and Nashville is a mixture of healthcare, entertainment, and tech.”  

Where People Are Coming From (and Moving To)

People moving to Washington, DC are mainly coming from surrounding areas, but people moving to Los Angeles are coming from DC. And people moving from LA are going to San Francisco. People who leave San Francisco are going to Austin. Select a city to see where people are going to (and coming from) when they move.

Population gain (per 10,000 LinkedIn members)
Population loss (per 10,000 LinkedIn members)

Source: LinkedIn
Infographic by Catalogtree

New Office Norms 

But even if people are returning to employment hubs, they still seek the flexibility they experienced over the past few years. Whether their workers are longtime locals or new arrivals, for now, most mid-to-large companies are resisting hard and fast 40-hours-a-week in-person requirements. According to our Work Trend Index research, the average company requires 2.3 days per week on-site, and while the average employee is on-site 2.2 days per week, they’d prefer to go in for an average of 1.7 days instead. That data also shows that the most popular day for hybrid workers to go into the office is Wednesday. The least popular, perhaps unsurprisingly, is Friday. 

What Workers Want

Most workers prefer to spend the majority of their time off-site, and on average 
they want to come into the office between one and two days per week.

Source: Microsoft Work Trend Index 2022
Infographic by Catalogtree

Austin was early to this hybrid way of working: Bryce Bencivengo, the director of public relations for the Austin Chamber of Commerce, says that before the pandemic, many employers there already offered remote or flexible work. People were used to working from home when they wanted, and companies there didn’t seem to have much trouble getting people back to the office when it was needed. 

Austin Goes to Work

Austin has the highest office occupancy rate of any major city; San Francisco has one of the lowest. Shown below are office occupancy in percentages in April 2022 and October 2022.

Source: Kastle
Infographic by Catalogtree

New York and San Francisco had the biggest increases for the six-month period we looked at, but Austin currently has the highest office occupancy rate of any major US city (and has for the past year), according to keycard data from Kastle, a security management company. It’s a state that has been ascribed to the city’s relatively young population and, tech boom aside, the rise of industries in the area that tend to require more in-person time, like manufacturing and professional services.   

Now, as people trickle back to the Bay Area, it remains to be seen if they’ll keep trickling back to the office too. 

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How Microsoft 365 helps organizations do more with less

The role of IT has changed dramatically over the past few years as the world shifted to hybrid work. IT leaders today advise on a breadth of capital expenditures and play an increasingly central role in the employee experience—occasionally resulting in a complex patchwork of tools and solutions to support and manage.

Now more than ever, IT leaders need to reduce cost and complexity while empowering a digitally connected and distributed workforce in an uncertain economic environment. Microsoft 365 is the cloud-first platform that brings together the capabilities organizations need in a secure, integrated experience—powered by data and AI—to help people work better and smarter.

Do more with less

A new Total Economic Impact™ of Microsoft 365 E3 study by Forrester Consulting, commissioned by Microsoft, found that adopting Microsoft 365 E3 saved composite organizations USD1,500 per user per year, with a return on investment of 205 percent and a payback period of less than three months. The report details three ways organizations can reduce cost and complexity with Microsoft 365:

  1. Eliminate redundant solutions. Moving to Microsoft 365 E3, the composite organization can cut licensing spending by an average of USD55 per user per month—a 60 percent reduction in per-user licensing costs—while also reducing device spending by another 23 percent. We’ve heard from IT leaders about the redundant and overlapping solutions they’ve been asked to support over the last two years. This latest study shows how Microsoft 365 can help free you to cut redundant licenses for products across communications, chat and collaboration, file sharing, endpoint management, email, storage, mobile device management, identity and access management, information protection and labeling, and endpoint protection.
  2. Simplify IT management. Moving to Microsoft 365 E3, the composite organization can reduce time spent deploying and managing new software by 25 percent using Microsoft Azure Active Directory and Microsoft Intune, decrease endpoint configuration times by 75 percent by using Windows Autopilot, reduce the time required to set up a user on a new endpoint by 75 percent by leveraging Microsoft’s modern application stack, and eliminate 15 percent of help desk tickets while reducing time to resolve remaining tickets by another 15 percent.
  3. Protect and support a digitally connected, distributed hybrid workforce. Finally, moving to Microsoft 365 E3, the composite organization can save users an average of 60 hours per year through improved productivity. Other benefits included reduced travel and related expenses by 25 percent, as well as a substantial reduction in the risk of a security breach using granular Conditional Access policies, detailed and integrated security logs, multifactor authentication, and the overall security of Azure.
Employees talking in a hallway.

Microsoft 365 E3

Maximize your IT investment.

Moreover, a top reason IT decision-makers gave for adopting Microsoft 365 E3 was gaining the flexibility to reallocate IT admins and operations full-time equivalent (FTE) to other functions. One manufacturing customer was simply quoted as saying: “Microsoft is an essential partner in our transition to supporting hybrid working models.”

Learn more

Download the Total Economic Impact™ of Microsoft 365 E3 study now to learn more about the measurable impact Microsoft 365 can deliver for your organization and learn how Microsoft can help you do more with less.

Watch the on-demand Microsoft Ignite session, Unlock new experiences across Microsoft 365 to lower costs and empower employees, to learn more.

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Microsoft 365 expands data residency commitments and capabilities

Commercial and public sector organizations continue to look for new ways to advance their goals, improve efficiencies, and create positive employee experiences. The rise of the digital workforce and the current economic environment compels organizations to utilize public cloud applications to benefit from efficiency and cost reduction. However, organizations are rightfully concerned about data residency, privacy, and security, as evidenced by the myriad of privacy regimes, national security laws, and data residency requirements being erected by national and regional authorities. From a 2017 baseline of 67 laws and regulations in 35 countries, worldwide data residency measures have more than doubled to 144, spread across 62 countries.1

Microsoft is a leader in helping organizations of all types throughout the world address their data residency, privacy, and security requirements. Microsoft has the most comprehensive compliance coverage of any cloud service provider with 100-plus offerings including more than 50 which are specific to global regions and countries.

Beginning in 2014 with our initial local datacenter region in Japan to our recent launch in Qatar, Microsoft 365 now has local datacenter regions in 15 countries worldwide with announced plans to launch 13 additional local datacenter regions over the coming years.2 This unrivaled fleet of datacenter regions provides Microsoft 365 customers with global coverage coupled with local choice for customer data residency.

For commercial and public sector customers, we provide the leading data residency commitment in the productivity and collaboration space, storing customer data at rest in any of our multiple macro-regions or local datacenter regions to suit customer requirements. Until now, this unparalleled data residency commitment covered customer content in the core Microsoft 365 workloads of Exchange Online, OneDrive for Business, and SharePoint Online.

Microsoft 365 has a heritage in providing sophisticated customer data residency solutions, like Multi-Geo Capabilities for multi-national companies that require more granular data location controls. In 2021, Microsoft also announced expanded commitments to create an EU Data Boundary for the Microsoft Cloud.3 With this commitment, Microsoft pledged to process and store commercial and public sector European Union customer data within the European Union. This commitment will apply across all of Microsoft’s core cloud services including Microsoft Azure, Dynamics 365, and Microsoft 365.

But we aren’t stopping there. In this new age of hybrid work and the increasing reliance on digital transformation, our customers are demanding additional controls for data, including where it resides and its treatment.

Microsoft Teams and data residency

With over 270 million monthly active Microsoft Teams users, customers have turned to Teams as an indispensable tool to communicate, collaborate, and stay in the flow of hybrid work. Microsoft is now adding Teams to the customer data residency commitments in our Product Terms, covering commercial and public sector customers in the existing 15 local datacenter regions. With this extension to our existing promises, Teams core customer data, consisting of Teams chat messages (including private messages, channel messages, meeting messages, and associated images), and meeting recordings,4 present in the tenant, will be stored at rest in local datacenter regions.

Microsoft 365 Advanced Data Residency add-on

We are also announcing the new Microsoft 365 Advanced Data Residency add-on that will extend the commitments for customer data storage at rest. With availability beginning in November 2022, the Advanced Data Residency add-on is designed to give regulated commercial and public sector customers of Microsoft 365 additional assurances that may help with their compliance with data residency laws, regulations, and industry standards. It will provide eligible customers with premium services, including data storage at rest commitments for expanded workloads including Exchange Online Protection, Microsoft Defender for Office Plan 1, Office for the Web, Microsoft Viva Connections, Microsoft Viva Topics, and components of the Microsoft Purview suite. Additionally, the add-on provides customers eligible to migrate their Microsoft 365 tenants into our local datacenter regions with prioritized migration benefits.

Looking ahead

We’re committed to building on the value and services available for Microsoft 365 customers with the Advanced Data Residency add-on and other data residency offerings. Microsoft continues to invest in data residency, privacy, and security advancements that allow our customers to have peace of mind in the ever-evolving regulatory landscape. Through the expansion of our local datacenter regions, advancements in data residency offerings across the Microsoft 365 portfolio, and connection to the Microsoft cloud, we are excited to continue helping customers across the world accelerate their digital transformation. 


1How Barriers to Cross-Border Data Flows Are Spreading Globally, What They Cost, and How to Address Them, Nigel Cory, Luke Dascoli, Information Technology & Innovation Foundation. July 19, 2021.

2Microsoft opens first global datacenter region in Qatar, bringing new opportunities for a cloud-first economy, Microsoft News Center. August 31, 2022.

3Answering Europe’s Call: Storing and Processing EU Data in the EU, Brad Smith, EU Policy Blog, Microsoft. May 6, 2021.

4Meeting recordings are included for customers using Microsoft Stream.

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Why Microsoft 365 is teaming up with OREO THINS to give you a break

Breaks during the workday are essential to our well-being. Amid employee burnout and a human energy crisis in the workplace, we want to help in any way we can.1 While a 15-minute break from your computer won’t fix everything, our research shows that even short breaks allow your brain to reset from the stress of back-to-back meetings.2 It’s a bite-sized step anyone can take.

Enter the THINVITE

Limited-edition OREO THINS Snack Break Expansion Cookie Pack. Each expansion pack includes custom-packaged OREO THINS emblazoned with helpful office tips from Microsoft’s iconic office assistant, Clippy, plus a special accessory, the must-have Clippy Dippy, designed to keep your hands milk-free while dunking cookies during your snack break.

That’s why during National Cookie Month, Microsoft 365 and OREO THINS are teaming up to create the THINVITE, a 15-minute snack break delivered straight to your calendar—and your door.

Each THINVITE calendar hold will include a special Microsoft Teams live event link to the entertainment every workplace is hungry for—a glimpse into a day at the office for eight playful pups. The short video, Return to Pawfice, will debut during the first snack break on November 1, 2022, and stream during each THINVITE session. Anyone with the link can join!

And since it wouldn’t be a snack break without snacks, we’re also dropping a limited-edition OREO THINS Snack Break Expansion Cookie Pack. Each expansion pack includes custom-packaged OREO THINS emblazoned with helpful office tips from the iconic Microsoft office assistant, Clippy, plus a special accessory—the must-have Clippy Dippy, designed to keep your hands milk-free while dunking cookies during your snack break.3

To celebrate the collab, we’re also bringing OREO THINS emojis to Microsoft Teams—just type “oreo” or “oreoyum” in your Teams chat emoji search box to find them. The OREO emojis will appear below in the compose bar, just click or tap the one you want to send and press Enter or Send. They’re the perfect way to playfully remind your colleagues to hit refresh with a break.

To learn more about the collaboration, visit the OREO THINVITE page and sign up to join us for a break from 2 to 2:15 PM EDT or 11:00 to 11:15 AM PDT on November 1-3, 2022.

And remember to keep it going!

We’ve had a great time working with OREO THINS and planning the THINVITEs. But we also want to underscore the purpose behind the fun: breaks are an essential part of your workday to support wellbeing. That’s why we build features into technologies like Microsoft Viva to help people schedule focus sessions, meditate and set aside time for breaks.

We want to empower everyone to take time for breaks. Just remember to BYOM—bring your own milk!


1Why Leaders Can’t Ignore the Human Energy Crisis, Kathleen Hogan, Microsoft. September 15, 2022.

2Research Proves Your Brain Needs Breaks, WTI Pulse Report, Microsoft. April 20, 2021.

3Limited availability. Visit OREO.com/THINVITE for details.

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What’s new in Microsoft 365: From intuitive sharing with OneDrive to driving prioritization with Viva Goals

In today’s shifting macroeconomic climate, Microsoft is focused on helping organizations in every industry use technology to overcome challenges and emerge stronger. From enabling hybrid work to bringing business processes into the flow of work, Microsoft 365 helps organizations deliver on their digital imperative so they can do more with less.

This month in Microsoft 365, we’re introducing new sharing experiences in OneDrive, enabling creation and collaboration in Microsoft Office, and connecting employees to organizational goals with Microsoft Viva Goals. And our new How to Hybrid: The WorkLab Guides offer practical guidance to help leaders make hybrid work work.

Let’s dive in.

Streamline file sharing and communication in the flow of work

OneDrive is the core system for powering all file-sharing experiences across Microsoft 365. We’re excited to preview new capabilities to help you access everything you need, whether you’re working alone on a project, collaborating with your team, or organizing important documents or files.

We’re creating a more intuitive sharing experience across OneDrive, SharePoint, and Microsoft Teams that provides a quick, robust way to locate and share files and manage access settings across individuals and groups.

New sharing capabilities in OneDrive allow you to manage access settings across individuals and groups.

The redesigned OneDrive Home experience surfaces your most recent files along with any activity updates, so you can see everything at a glance and quickly prioritize where to start working. You can also filter by file type (.docx, .pptx, .xlsx, and .pdf) using the buttons at the top of the Recent file list.  

Filter by file type using buttons at the top of the Recent file list.

Finally, to easily find and access the places where you continually work, you can pin document libraries to the Quick access section in the left navigation bar of OneDrive Home. Learn more about the latest OneDrive capabilities.

Microsoft Teams Phone is the market leader in cloud calling across VoIP and PSTN with more than 12 million PSTN users. We are introducing a new Teams Phone Pay-As-You-Go calling plan option to give customers even more flexibility to choose the plan that best meets their organization’s needs. Each Pay-As-You-Go license includes a phone number and unlimited inbound calling, while outbound calls accrue per-minute charges. The Pay-As-You-Go calling plan is now available in select markets.

Enable creation and collaboration with Microsoft 365

Microsoft 365 lets you create, share, and collaborate all in one place with your favorite apps. New capabilities in Microsoft Office make it easier to access, create, and organize ideas on the web or on your mobile device.

On the web, People Pinning under My content enables you to create a more personalized experience by pinning your top collaborators so that you can easily get back to the content from your most important contacts.

People Pinning on Office.com allows you to create a more personalized experience by pinning your top collaborators.

On the mobile app, Microsoft Feed lets commercial users discover interesting and relevant content, activity, and insights all drawn from their Microsoft 365 network.

Discover interesting content in Microsoft feed categorized by activities from your network, news, and announcements.

And Microsoft Lens in the app uses interactive text to help you reuse information from existing photos, screenshots, or camera views to quickly capture notes, copy and paste across platforms, save to your device, or share with others.

Microsoft Lens enables you to copy text from existing photos, screenshots, or camera views.

Reconnect and engage a dispersed workforce

Organizations increasingly recognize that employee experience and wellbeing are essential to productivity—it’s why 25 percent of the Fortune 500 already use Microsoft Viva. We’re adding new capabilities in Viva and Teams to help keep employees connected to each other, their team, and to the organization’s mission, culture, and business goals.

Viva Goals—now generally available—connects employees to your organization’s goals, helps them stay aligned at scale, and drives business results to empower people and teams to understand their impact. Viva Goals supports the objectives and key results (OKR) goal-setting framework that naturally creates alignment between the work teams are doing and an organization’s top business priorities. Because Viva Goals is a part of Microsoft Viva, it integrates into the employee experience, empowering people and teams to be their best from anywhere. Use Viva Goals as a standalone web application or directly from inside Teams and our other third-party integrations. Learn more about Viva Goals.

We now have an improved polling experience in Teams. Teams meeting owners can easily create and launch new pre-defined polls or repurpose recent polls to increase engagement and collect input from their meeting attendees, as well as share the results live. A new, dynamic experience with animations for voting and results views makes polls more interactive and engaging. We’ve also added Rating as a new question type. Read more about what’s new in Microsoft Teams.  

Leverage the How to Hybrid: The WorkLab Guides

For leaders grappling with how to make hybrid work work, check out the new WorkLab Guides. From collaborating asynchronously to hosting effective meetings to knowing how and when to come together in person, these detailed guides include hands-on advice to help leaders navigate the new approach to work and figure out what works for their teams. Learn more at The WorkLab Guides.

Security practitioner or information worker working from home office.

How to Hybrid: The WorkLab Guides

Leverage hands-on advice to help leaders navigate the hybrid work world.

Looking forward

This month we debuted enhanced capabilities across Microsoft 365 to help people collaborate and stay connected and engaged in the flow of work. Stay tuned for more developments next month, as we highlight a number of new product innovations in Microsoft 365.

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Making meetings more accessible to all and other additions to Microsoft 365

Get better control over time and tasks  

Tools that foster a sense of control over time and tasks can help alleviate anxiety, contribute to better work-life balance, and reduce the chances of burnout. In previous installments of this blog, we’ve noted some of the ways that Microsoft 365 tools can help users manage their time more effectively – for example, by enrolling in a Focus plan or relaxing your mind with a Headspace meditation in Microsoft Viva Insights.  

In recent months, we’ve continued to innovate in this space, with improvements in Outlook, Teams, and Viva Insights. In Outlook, you can now pin important messages to the top of your inbox, or drag and drop email messages as tasks on your To Do list to help ensure important messages don’t fall through the cracks. To capture stray thoughts, you can now use the Teams Chat with Self feature to send yourself notes, messages, files, and images or videos, helping you keep everything in one place for tracking or transferring to your To Do list. And in Viva Insights, you can now tap into a curated set of guided meditations from Headspace in four additional languages: French, German, Portuguese, and Spanish. 

Note to our government customers 

We’re also pleased to share that the following Microsoft 365 features, all of which are currently available to Microsoft’s commercial customers in multi-tenant cloud environments, have now also rolled out for Microsoft 365 GCC, GCC-High, and/or Department of Defense (DoD) customers, as noted: 

Microsoft Teams 

  • Live captions in Meetings for VDI – VMWare (GCC) 
  • Live captions in Meetings for VDI – Citrix (GCC) 
  • Multi-window support for VDI – AVD, Windows 365, Citrix (GCC/GCC-H) 
  • Customize chat density settings (GCC/GCC-H/DoD) 
  • Chat with Self (GCC/GCC-H/DoD) 
  • Anonymous meeting join across clouds (GCC/GCC-H/DoD) 
  • Live Transcript for meetings on VDI (AVD) (GCC/GCC-H) 
  • Suggested Replies on Mobile (GCC/GCC-H/DoD) 
  • Together Mode on VDI (GCC-H) 
  • Presenter mode: controls to move and resize presenter video (GCC-H/DoD) 
  • CART captioning in meetings (Desktop) (GCC-H) 
  • Together Mode on web (GCC-H/DoD) 
  • New default for Teams notification style (DoD) 

Microsoft Stream 

  • Add or edit captions and transcript for a video in SharePoint or OneDrive for Business (GCC/GCC-H/DoD) 

Microsoft Viva  

  • Briefing email from Microsoft Viva (GCC) 
  • Viva Insights app in Teams (GCC) 

Help shape the future of Microsoft 365 accessibility 

Our commitment to accessibility is powered by input from our customers and employees with disabilities – and it is driving exciting new work across Microsoft. At the 12th annual Microsoft Ability Summit in May, we celebrated a new and expanded Inclusive Tech Lab and unveiled Microsoft adaptive accessories designed to give people with disabilities greater access to technology. These adaptive accessories were designed to empower anyone who has difficulty using a traditional mouse or keyboard. People can use these accessories to create their own custom setup wherever they choose to work. Explore videos from the Ability Summit on demand. 

Ensuring that our products empower everyone to connect, communicate, and contribute is core to Microsoft’s mission, and we are committed to continual improvement in this space. And by far our most important guide on this journey is feedback from you, our customers. You can always reach us right within the Microsoft 365 apps you’re already using: just go to the File menu and select “Feedback” then “Send a suggestion” and include the tag #accessibility.  

If you have a disability and need technical assistance with any Microsoft product the Disability Answer Desk (DAD) can assist you via phone (800-936-5900) or chat. We also have an ASL option available for our customers who are deaf or hard of hearing in the U.S. (+1 503-427-1234), as well as video support through the Be My Eyes app. Enterprise customers can also reach out to the Enterprise Disability Answer Desk (eDAD) with questions about accessibility features, product compliance, and assistive technologies. 

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What’s new in Microsoft 365 for June: From Viva Sales to new Office experiences

The ways we work have changed dramatically over the past several years, and those changes go so much further than whether work happens at home, in an office, or somewhere in between. In this collaboration-first world, every organization needs a digital fabric that binds people together—from the C-suite to the frontline, and across every role and function.

At the center of this digital fabric is Microsoft Teams, and it’s enhanced by the productivity tools of Microsoft 365, the digital employee experience in Microsoft Viva, and the power and security of Windows.

We have lots of new updates this month across Microsoft 365, including a first-of-its-kind solution with Microsoft Viva Sales, and new capabilities for Teams, Outlook, Word, and more. And we’ve upgraded endpoint security to keep businesses safe and give IT departments better tools.

Let’s dive in.

Facilitating deeper customer connections

Microsoft Viva is the digital-first employee experience for every employee. It connects employees to the organization’s mission and culture and supports engagement and retention. Now, it goes further to help employees excel at their job.

Microsoft Viva Sales reimagines the selling experience, giving salespeople AI-driven insights and data automation right in the flow of work. Sellers will be able to automatically capture, access, and register data into any customer relationship management (CRM) system. Enriched with data from Microsoft 365, Viva Sales helps salespeople create deeper connections and relationships with customers to make better, faster sales.

Viva Sales is the first of its kind solution, and we’re excited to roll out additional business-specific tools soon. Learn more about Viva Sales announcement.

Viva Sales allows you to mark customers directly in Outlook.

Increasing communication, time management, and search in the flow of work

Overflowing inboxes are nothing new but continue to be a pain point for many. We’re introducing new features in Outlook to help you better manage your time: Bookings with me puts you in control of when people can book an appointment with you, updates to Microsoft Forms help streamline communication, and enhancements within Search make it easier to find and share information with your co-workers.

With Bookings with me in Outlook, you can create, customize, and share a personal Bookings page where people can book time with you based on your personal preferences. Start customizing your Bookings page in the web calendar by clicking on Create bookings page.

Find Bookings with me from the Outlook on the web calendar.

Microsoft Forms has a new distribution and notification experience, available now. You can share with people directly, create a QR code, embed a link, or even generate an email invitation with a dedicated template. You can easily keep track of responses and send reminders with one click.

Microsoft Search is a modern, AI-powered search solution for your workplace. Whether your users are looking for a ServiceNow knowledge article, a Confluence wiki, or a document on a Windows file share, you can use Graph connectors to index all your content to save them time and increase productivity by bringing that information into the flow of their work.

Improving the Office.com experience

We’re enhancing the productivity tools millions of people rely on every day to get work done, with an improved Office.com experience. These new updates will allow users to create, share, and collaborate all in one place with their favorite apps. 

The newly designed Office.com sign-in and sign-up page greets you with a modern entry point to get your day started on the web. We are introducing a new onboarding experience that helps you understand how to better use and engage with Office. Additionally, with the new Create experience, you can access new creation templates in a single location.

Create experience for signed-in users on Office.com.

Enabling visual storytelling

When it’s time to “show” rather than “tell” your story, Word Designer can help deliver inspiration thanks to updates that contextualize image suggestions, offering customized recommendations to meet your unique needs.

Updating endpoint security for IT departments

When work can happen from anywhere, the management and security of endpoint devices have become more critical and more complicated. So, our efforts to be a reliable, consistent, and trustworthy digital endpoint manager have only increased.

Microsoft Endpoint Manager now offers IT administrators a way to create organization-level policies to mute after-hours notifications and can get visibility into which devices models are most performant for people in their organization. This further enables organizations to improve the employee technology experience with the endpoints they use every day.

IT departments subscribed to Windows E3/5 can now rely on Windows Autopatch to handle endpoint updates for M365 software, Windows 10, and Windows 11. Automatic updates help reduce gaps in security and build organization-wide trust that endpoints are secure. This new service will be available July 7, 2022, at no additional cost and requires Intune and Microsoft Azure Active Directory (Azure AD).

Safe updates through progressive, ring-based deployment can be paused or rolled back automatically if an issue arises.

Looking forward

This month, we rolled out a series of updates and improvements to Microsoft 365, all designed to give employees the insights, context, and support they need to get their jobs done effectively. There’s more coming next month as we announce several product innovations at Inspire, our largest partner event of the year. Stay tuned.

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Microsoft announces Viva Sales, redefining the seller experience and enhancing productivity

Viva Sales works with any seller’s CRM to automate data entry and brings AI-powered intelligence to sellers in Microsoft 365 and Microsoft Teams

REDMOND, Wash. — June 16, 2022 On Thursday, Microsoft Corp. announced Microsoft Viva Sales, a new seller experience application. Viva Sales enriches any CRM system with customer engagement data from Microsoft 365 and Microsoft Teams, and leverages AI to provide personalized recommendations and insights for sellers to be more connected with their customers. This helps sellers more seamlessly personalize their customer engagements toward faster deal closure.

Employees are demanding more from their employers in today’s hybrid world — from the tools they use, to the hours and locations they work. This is especially true for salespeople. Viva Sales enables sellers to capture insights from across Microsoft 365 and Teams, eliminate manual data entry, and receive AI-driven recommendations and reminders — all the while staying in the flow of work. Viva Sales streamlines the seller experience by surfacing the insights with the right context within tools salespeople already use, saving sellers time and providing the organization with a more complete view of the customer.

“The future of selling isn’t a new system. It’s bringing the information sellers need at the right time, with the right context, into the tools they know, so their work experience can be streamlined,” said Judson Althoff, Executive Vice President and Chief Commercial Officer at Microsoft. “Empowering sellers to spend more time with their customers has been our goal — and we’ve done that by reimagining the selling experience with Viva Sales.”

“Sellers rely on digital collaboration and productivity tools to connect with customers and close deals, but a lot of the insights they uncover with these tools don’t make it into the CRM,” said Paul Greenberg, founder and managing principal, The 56 Group. “Microsoft is taking on this challenge by offering a solution that complements the CRM. Viva Sales automates the busy work, captures critical information about the customer and helps sellers get the job done.”

Reimagining the seller experience

Viva Sales builds on Microsoft Viva, which was launched last year. Viva provides an integrated employee experience platform that brings together communications, knowledge, learning, goals and insights to empower every person and team to be their best from anywhere. Viva Sales delivers the first role-based Viva application designed specifically for sellers:

  • Viva Sales provides tools for sellers to do their jobs, while providing the insights that sales leadership needs. As sellers are working, they can tag customers in Outlook, Teams or Office applications like Excel, and Viva Sales will automatically capture it as a customer record, layered with all relevant data about the customer. Being able to automatically capture this level of customer engagement data was not available previously. This data can easily be shared with team members while collaborating in Office and Teams without retyping or looking it up in a CRM.
  • Powered by data and AI, Viva Sales recommends next steps to progress a customer through the sales funnel, prioritizes work and next steps, and enables sellers to access full history and customer interaction materials. Real-time customer insights provide a deeper understanding of where each customer is in their purchase journey, and how to guide the relationship.
  • Viva Sales also provides AI-driven recommendations to enable sellers to enhance their customer engagement — optimizing follow-through with next best steps, actionable reminders, and recommendations to accelerate and close more sales.  Viva Sales is using Context IQ, announced last fall, to ensure relevant content is connected across Microsoft apps and services — like Dynamics 365 and Microsoft 365 — so sellers save time and stay in the flow of work.

With Viva Sales, we are creating a new category of application addressing the selling experience. Microsoft is uniquely positioned to offer this type of application within the productivity and collaboration apps employees are already using.

To learn more, visit the Official Microsoft Blog.

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications, (425) 638-7777, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.