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Microsoft and Genesys expand partnership to help enterprises seize the power of the cloud for better customer experiences

Genesys Engage on Microsoft Azure is a new trusted and secure cloud offering built to ease the transition to the cloud for large enterprises

Microsoft CEO Satya Nadella and Tony Bates, CEO of Genesys
Microsoft CEO Satya Nadella (left), and Tony Bates, CEO of Genesys (right)

REDMOND, Wash., and SAN FRANCISCO — Jan. 23, 2020 — Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to deliver superior interactions for customers. With the omnichannel customer experience solution Genesys Engage™ running on Microsoft Azure, enterprises have the security and scalability they need to manage the complexities involved with connecting every touchpoint throughout the customer journey.

Genesys Engage on Microsoft Azure will be available in late 2020. To accelerate adoption, the companies are providing Genesys Engage on Microsoft Azure through a joint co-selling and go-to-market strategy. Customers will benefit from a streamlined buying process that puts them on a clear path to the cloud.

The power of Genesys Engage on Microsoft Azure

With its multitenant architecture, Genesys Engage on Microsoft Azure gives customers the ability to innovate faster and improve their business agility. In addition, by running the Genesys customer experience solution on this dependable cloud environment, enterprises will be able to maximize their investment in Microsoft Azure through simplified management and maintenance requirements, centralized IT expertise, reduced costs, and more. These solutions make it easier for enterprises to leverage cloud and artificial intelligence (AI) technologies so they can gain deeper insights and provide tailor-made experiences for their customers.

Nemo Verbist, senior vice president of Intelligent Business and Intelligent Workplace at NTT Ltd., one of the top five global technology and services providers for the world’s largest enterprises and a partner of both Microsoft and Genesys, sees great value in the partnership. Verbist said, “Many of our customers have standardized on Microsoft solutions, and Genesys Engage on Microsoft Azure gives them an additional opportunity to take advantage of their investment. Together, these solutions provide enterprises a secure and powerful foundation to communicate with their customers in creative and meaningful ways.”

“Large contact centers receive an exceptionally high volume of inquiries across a growing list of channels and platforms. One of the biggest challenges is connecting the details of every interaction across all channels to ensure each customer has a seamless experience,” said Kate Johnson, president, Microsoft U.S. “By leveraging Microsoft’s Azure cloud and AI technologies, Genesys is helping enterprises create a seamless customer journey with Microsoft’s trusted, secure and scalable platform.”

“We are thrilled to give large enterprises the opportunity to run their mission-critical customer experience platform in the cloud environment they already know and trust — Microsoft Azure,” said Peter Graf, chief strategy officer of Genesys. “Together, we’re making it simpler for even the most complex organizations to transition to the cloud, enabling them to unlock efficiencies and accelerate innovation so they can build deeper connections with customers.”

The companies are also exploring and developing new integrations for Genesys and Microsoft Teams, Microsoft Dynamics 365 and Azure Cognitive Services to streamline collaboration and communications for employees and customers. More information will be released about these upcoming integrations later this year.

Register for the upcoming webinar, Genesys Engage + Microsoft Azure: Transform Your Customer Experience in the Cloud, to learn more on March 4.

To learn more about how Genesys and Microsoft are partnering, please visit the Microsoft Transform blog.

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

©2020 Genesys Telecommunications Laboratories, Inc. All rights reserved. Genesys and the Genesys logo are trademarks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, +1 (425) 638-7777, rrt@we-worldwide.com

Shaunna Morgan, Genesys Media Relations, +1 (317) 493-4241, shaunna.morgan@genesys.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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Microsoft announces it will be carbon negative by 2030

REDMOND, Wash. — Jan. 16, 2020 — Microsoft Corp. on Thursday announced an ambitious goal and a new plan to reduce and ultimately remove its carbon footprint. By 2030 Microsoft will be carbon negative, and by 2050 Microsoft will remove from the environment all the carbon the company has emitted either directly or by electrical consumption since it was founded in 1975.

At an event at its Redmond campus, Microsoft Chief Executive Officer Satya Nadella, President Brad Smith, Chief Financial Officer Amy Hood, and Chief Environmental Officer Lucas Joppa announced the company’s new goals and a detailed plan to become carbon negative.

“While the world will need to reach net zero, those of us who can afford to move faster and go further should do so. That’s why today we are announcing an ambitious goal and a new plan to reduce and ultimately remove Microsoft’s carbon footprint,” said Microsoft President Brad Smith. “By 2030 Microsoft will be carbon negative, and by 2050 Microsoft will remove from the environment all the carbon the company has emitted either directly or by electrical consumption since it was founded in 1975.”

The Official Microsoft Blog has more information about the company’s bold goal and detailed plan to remove its carbon footprint: https://blogs.microsoft.com/?p=52558785.

The company announced an aggressive program to cut carbon emissions by more than half by 2030, both for our direct emissions and for our entire supply and value chain. This includes driving down our own direct emissions and emissions related to the energy we use to near zero by the middle of this decade. It also announced a new initiative to use Microsoft technology to help our suppliers and customers around the world reduce their own carbon footprints and a new $1 billion climate innovation fund to accelerate the global development of carbon reduction, capture and removal technologies. Beginning next year, the company will also make carbon reduction an explicit aspect of our procurement processes for our supply chain. A new annual Environmental Sustainability Report will detail Microsoft’s carbon impact and reduction journey. And lastly, the company will use its voice and advocacy to support public policy that will accelerate carbon reduction and removal opportunities.

More information can be found at the Microsoft microsite: https://news.microsoft.com/climate.

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications, (425) 638-7777, rrt@we-worldwide.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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Microsoft and KKBOX Group launch global strategic partnership

TAIPEI — December 20, 2019 — Microsoft Taiwan and Asia’s leading media technology company, KKBOX Group, jointly announced today the launch of a global strategic partnership that will migrate the group’s subsidiary KKBOX’s music streaming services to the Microsoft Azure cloud platform. Additionally, KKBOX Group subsidiary KKStream has joined Microsoft’s global partner network to release BlendVision™, a next-generation commercial video streaming solution that will harness data and AI to effectively reduce operating costs of over-the-top (OTT) platform operators. Microsoft and KKBOX Group will also jointly use data and AI to optimize its music-creation system and explore new music-listening possibilities for consumers. This cooperation is a milestone for KKBOX Group’s internationalization initiative and opens up more possibilities for the digital entertainment industry.

“The media and entertainment industries are going through a transformation as studios, broadcasters and other rich media content creators, such as over-the-top (OTT) service providers, are facing pressure to innovate on how they deliver content to their audiences while getting smarter on using data to their advantage,” said Bob De Haven, general manager, Worldwide Media & Communications Industries, Microsoft. “KKBOX has been at the forefront of the entertainment industry in Asia, providing world-class entertainment to users and continuing to experiment and innovate with technology. We are thrilled that KKBOX has chosen Azure to provide the company with intelligent platforms that unlock creativity and collaboration, bring content to market faster and engage audiences.”

Serving the Asian market for over 15 years, KKBOX Group is now expanding globally. It integrates big data — including music, video, show ticketing and e-commerce — and leverages AI to provide users with better experiences and artists, creators, and concert organizers with business insights.

“KKBOX Group offers consumers a wide range of entertainment experiences in Asia,” said Co-founder and CEO Chris Lin. “We are pleased to partner with Microsoft to migrate KKBOX music to Azure, address streaming technology challenges by co-selling BlendVision globally, and develop AI music creation.”

Key initiatives of the partnership include:

  1. KKBOX music streaming service migrates to Microsoft Azure:

By partnering with Microsoft to fully migrate KKBOX music streaming services onto Microsoft’s Azure cloud platform, KKBOX Group is meeting consumer demand for high-speed streaming services and highly differentiated entertainment experiences. The partnership will allow KKBOX to provide faster development, manage resource scheduling and flexibly adjust traffic to develop more meta services, aligned with the digital entertainment industry’s trend of accelerating digital services.

Microsoft Azure has more regions than any other cloud provider, with 55 datacenter regions, to offer the scale needed to deploy services and applications on demand to enterprises around the world. This coverage helps enterprises deploy services on demand. With high-standard information security, KKBOX can rapidly deploy innovative services to international markets while ensuring that data is protected by comprehensive security measures. Microsoft is committed to promoting enterprise digital transformation with front-end technology, assisting customers and partners in various industries to adopt AI and the cloud to optimize enterprise resource deployment and operation processes, and to expand their global business territories through joint sales plans. This strategic cooperation with KKBOX Group is a milestone for Microsoft in the digital entertainment industry.

  1. KKStream launches commercial video streaming technology solution — BlendVision:

BlendVision, launched by KKStream, is a next-generation commercial video streaming solution that empowers global streaming platform operators through a software-as-a-service (SaaS) offering, reducing operating costs and improving user experiences while developing services that create new monetization models. BlendVision will launch “BlendVision Video Streaming” combined with “per-title encoding” (PTE) to effectively reduce operating costs of OTT platform operators by using AI to identify different bitrates for video compression and transcoding, greatly reducing transmission bandwidth and saving storage space.

An independently developed image enhancement technology called Perceptual Streaming Engine (PSE) will be added to enhance the visual performance of the original video and double the quality of low-resolution videos into high definition (HD) for optimal streaming image quality. These two technologies (PTE + PSE) together can further reduce platform operator transmission costs by 80% so users get the highest image quality with the lowest traffic. The cooperation between Microsoft and KKStream will be based on the SaaS model, with BlendVision’s service architecture built on Azure, helping to deliver new services to consumers. Meanwhile, Microsoft’s global sales and service teams will assist in implementation. Microsoft and KKBOX already foresee 10 potential customers in the Asian region, symbolizing proof of endless global business opportunities as a result of this strategic alliance.

  1. Both parties to jointly develop AI-enabled music production system for producers:

KKBOX will leverage Microsoft AI technology to build an AI-assisted music arrangement system and an AI-assisted lyric generator. In addition, the group will create a predictive model that uses data and AI to forecast the commercial success of a song. KKBOX and Microsoft believe that the digital entertainment industry is facing a transformation and must use technology to make content faster and smoother for users and to use a data-driven approach to create personalized services. AI will become the most important advancement in this transformation. KKBOX is one of the world’s earliest legal music streaming platforms, providing services since 2005. It has successfully changed consumer listening behavior, and the music industry’s business model is changing accordingly. KKBOX Group and Microsoft aim to leverage AI to explore new opportunities, create new trends and transform the entertainment market.

About KKBOX

For more information on KKBOX, visit: https://www.kkbox.com/about/zh-tw

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

Media contacts

MSFT contact:
angela.chen@microsoft.com

KKBOX contact:
KKBOX Public Relations abbytu@kkbox.com

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NTT and Microsoft form a strategic alliance to enable new digital solutions

Microsoft CEO Satya Nadella (left), and Jun Sawada, President and CEO of NTT Corporation (right).

Tokyo/Redmond, Wash. – December 10, 2019 – NTT Corporation (NTT) and Microsoft Corp. today announced a multi-year strategic alliance aimed at delivering secure and reliable solutions that help enterprise customers accelerate their digital transformations. The alliance will bring together NTT’s best-in-class ICT infrastructure, managed services and cybersecurity expertise, with Microsoft’s trusted cloud platform and AI technologies. Key initiatives of the alliance include the creation of a Global Digital Fabric, development of digital enterprise solutions built on Microsoft Azure, and co-innovation of next-generation technologies in the area of all-photonics network and digital twin computing.

NTT logoAs one of the world’s largest global technology and business solution organizations, NTT provides integrated services that include digital business consulting and managed services for cybersecurity, applications, cloud, datacenters and global networks in over 190 countries and regions. As part of the strategic alliance, NTT has chosen Microsoft Azure as its preferred cloud platform for modernizing its global IT infrastructure and customer solutions in the areas of advanced analytics for cybersecurity threat intelligence and the hybrid-IT management platform.

“NTT is committed to helping enterprises realize their digital transformation initiatives to help create a smarter world. We believe that the combination of the Microsoft Azure platform along with NTT’s connected infrastructure and service delivery capabilities will accelerate these efforts. Additionally, the companies will collaborate on IOWN, including areas such as all-photonics network and digital twin computing,” said Jun Sawada, President and CEO of NTT.

“Our strategic alliance combines NTT’s global infrastructure and services expertise with the power of Azure,” said Satya Nadella, CEO, Microsoft. “Together, we will build new solutions spanning AI, cybersecurity and hybrid cloud, as we work to help enterprise customers everywhere accelerate their digital transformation.”

Key initiatives of the alliance include:

  1. Formation of a Global Digital Fabric

Global Digital Fabric is a combination of Microsoft Cloud and NTT’s globally connected ICT infrastructure. It brings together the strengths of the two companies in the areas of productivity solutions, public cloud, global datacenter and network infrastructure. The Global Digital Fabric aims to create a highly sustainable, secure and robust environment for enterprises to accelerate their digital ambitions around the world.

  1. Development of digital enterprise solutions

The alliance also covers the development of digital solutions built on Microsoft Azure to empower enterprises to accelerate their digital transformation and to operate more securely from the enterprise to the edge to the cloud. Key initiatives include advanced analytics for cybersecurity threat intelligence, social robotics with relational AI for digital companions, digital workplace solutions, as well as knowledge discovery and management.

  1. Co-innovation of next-generation technologies

The alliance will also explore research and development of all-photonics network and digital twin computing as part of NTT’s Innovative Optical and Wireless Network (IOWN) concept. The goal is to provide a more natural interaction between people, nature and technology, and to support sustainable growth with an optical-based networking and information processing platform of the future.

Furthermore, NTT and Microsoft are committed to harnessing the power of technology for a more sustainable future. The companies intend to work together to invest in innovative projects that leverage technology to build on NTT’s sustainability initiatives and Microsoft’s AI for Earth grants.

“NTT and Microsoft have a long history of collaboration, and this strategic alliance will further deepen our partnership. We share the same vision of empowering enterprises and society with intelligent and secure technologies for a better and more sustainable future,” said Jun Sawada, President and CEO of NTT.

About NTT

NTT is a global technology and business solutions provider helping clients accelerate growth and innovate digital business models.

We provide digital business consulting, technology and managed services for cybersecurity, applications, workplace, cloud, data center and networks – all supported by our deep industry expertise and innovation.

As a top-five global IT services provider, our diverse teams deliver services in 190+ countries and regions. We serve 85% of the Fortune Global 100 companies and thousands of other clients and communities.

With a 120-year heritage of service and social responsibility we advocate and act for our clients and a sustainable world.

For more information on NTT, visit www.global.ntt.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

Media contact

NTT
Public Relations
ntt-cnr-ml@hco.ntt.co.jp

Microsoft Media Relations
WE Communications for Microsoft
(425) 638-7777
rrt@we-worldwide.com

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KPMG expects to invest US$5 billion in digital strategy and expand Microsoft alliance to accelerate professional services transformation

New innovations built on Microsoft cloud and AI technologies help clients achieve greater accuracy and decision-making capabilities, increased productivity, and cost efficiencies.

AMSTELVEEN, Netherlands and REDMOND, Wash. — Dec. 5, 2019 — KPMG and Microsoft Corp. are strengthening their global relationship through a five-year agreement to accelerate digital transformation for KPMG member firms and mutual clients. As part of its announcement to significantly invest in technology, people and innovation,, KPMG is modernizing its workplace using the Microsoft 365 suite of cloud-based collaboration and productivity tools, including Microsoft Teams. KPMG is also utilizing Microsoft Azure and its AI capabilities as the backbone for a new common, global cloud-based platform. The platform will strengthen KPMG’s range of digital offerings with new innovations in cloud-based audit capabilities, tax solutions and risk management. Clients in all sectors, including those in highly regulated industries, benefit from globally consistent and continuous service delivery that enables greater speed of deployment while adhering to industry-leading compliance and security standards.

“Together with KPMG, we’re accelerating digital transformation across industries by bringing the latest advances in cloud, AI and security to highly regulated workloads in tax, audit and advisory,” said Satya Nadella, CEO, Microsoft. “KPMG’s deep industry and process expertise, combined with the power of our trusted cloud — spanning Azure, Dynamics 365 and Microsoft 365 — will bring the best of both organizations together to help customers around the world become more agile in an increasingly complex business environment.”

New business-critical solutions

As organizations expand to new geographies, develop new products and recruit new talent, processes can become increasingly complex and harder to scale. Market forces, such as evolving data protection laws, currency fluctuations and geopolitical tensions, increase the complexity and require a greater responsiveness for systems and tools.

The strong portfolio of KPMG and Microsoft alliance offerings can help address these challenges more quickly by building applications on demand, automating manual processes, and continuously analyzing information to minimize the risk of errors and increase the ability to make smart decisions.

“Our alliance with Microsoft has become a critical component in helping us deliver industry-leading solutions and services to clients. Our significant multiyear investment continues to empower our people to work more efficiently and collaboratively while maximizing the power of a workforce that blends people and technology,” said Bill Thomas, Global Chairman, KPMG International. “By harnessing Microsoft’s intelligent and trusted cloud, we aim to help clients be at the forefront of change and better prepared for a digital-first future.”

Combining industry expertise with advanced technology

Through a jointly funded incubator, KPMG and Microsoft are co-developing a robust portfolio of solutions and managed services in the areas of cloud business transformation, intelligent business applications and smart workplace solutions.

For example, KPMG in the U.S. and Microsoft are working together to bring the power of Azure to the healthcare and life sciences industries. This collaboration is enabling organizations within this highly regulated sector to maximize their clinical, operational and financial performance with an easily scalable solution that helps improve deployment speed, accelerate ROI and increase data-driven insights.

In addition, KPMG in the Netherlands has developed risk management, compliance and internal audit solutions that leverage discovery tools to enable the digitization of risk and compliance processes across domains such as finance, legal and IT. Designed by KPMG and built on Microsoft Azure, the solutions provide seamless and cost-efficient policy and controls automation, putting smart analytics directly in the hands of business and IT operators so they can make timely, corrective actions when deviations occur.

Smart audit platform

KPMG, with the launch of its smart audit platform KPMG Clara in 2017, became the first of the Big Four to take its audit workflow to the cloud. Based on Microsoft Azure, KPMG Clara is an automated, agile, intelligent and scalable platform that allows KPMG professionals to work smarter, bringing powerful data and analytics capabilities into one interface, while allowing clients to interact on a real-time basis with the audit process.

By enriching the audit mandate with AI, KPMG enables its professionals to make decisions based on real-time data. This further reinforces KPMG’s commitment to maintaining and enhancing audit quality and building a future where technology continually enriches the audit through the introduction of new digital advancements.

KPMG Clara will integrate with Microsoft Teams, providing a platform for audit professionals to centrally manage and securely share audit files, track audit-related activities, and communicate using chat, voice and video meetings. This helps simplify the auditors’ workflow, enabling them to stay in sync throughout the entire process and drive continuous communication with the client.

Empowering workforce transformation

Through its common, global cloud platform, KPMG will create a set of cloud-based capabilities ranging from hosting infrastructure based on Microsoft Azure to more than 50 advanced solutions, such as AI, cyber and robotic process automation (RPA). KPMG will further empower its global workforce of over 207,000 employees across 153 countries with Microsoft 365, including Teams, to better meet the needs of clients through increased collaboration, improved productivity and data-driven insights. In addition, more than 30,000 KPMG professionals across 17 member firms have been equipped with Dynamics 365, a suite of powerful customer relationship applications.

To read more about the KPMG and Microsoft alliance, visit the Microsoft Transform blog.

About KPMG International 

KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 153 countries and territories and have 207,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:
Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777,
rrt@we-worldwide.com
Mark Walters, KPMG International, (646) 943-2115, mgwalters@kpmg.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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Microsoft holds annual shareholders meeting

Editor’s note – Dec. 4, 2019 – The percentage that all director nominees received a vote of from all votes cast was updated after initial publication.

REDMOND, Wash. Dec. 4, 2019 Speaking to shareholders at Microsoft Corp.’s annual meeting on Wednesday, Chief Executive Officer Satya Nadella outlined Microsoft’s opportunity and responsibility: to help its customers and partners thrive in a world where every company is a technology company and to create technology that benefits everyone on the planet, including the planet itself.

“I am proud of how we are helping organizations across industries innovate and thrive using our platforms and tools,” Nadella said. “Every day, we work alongside our customers to help them build their own digital capability — innovating with them, creating new businesses with them, and earning their trust.”

Executive Vice President and Chief Financial Officer, Amy Hood, reported that Microsoft executed well in fiscal year 2019 and reported a strong start to the current fiscal year. Hood noted that Microsoft’s innovation road map and ability to capture expanding market opportunities position the company well for continued growth and to deliver shareholder value.

The following proposals were acted on by the company’s shareholders at the meeting:

  • Re-elected 12 directors and elected one new director: Emma Walmsley, chief executive officer of GSK, to serve until the next annual meeting of shareholders. All director nominees received a vote of over 98 percent of votes cast.
  • Approved, on a nonbinding advisory basis, the company’s named executive officer compensation. The advisory measure received more than 76 percent of votes cast.
  • Ratified the selection of Deloitte & Touche LLP as the company’s independent auditor for fiscal year 2020, with over 96 percent of votes cast.
  • Rejected a shareholder proposal submitted by NorthStar Asset Management, to prepare a report on employee representation on the board of directors; the proposal received less than 5 percent of votes cast.
  • Rejected a shareholder proposal submitted by Arjuna Capital, to report on gender pay gap; the proposal received approximately less than 30 percent of votes cast.

Microsoft’s board of directors consists of John W. Thompson, Microsoft independent board chair; William H. Gates III, Microsoft co-founder and technology advisor; Reid G. Hoffman, partner at Greylock Partners; Hugh F. Johnston, vice chairman and chief financial officer of PepsiCo; Teri L. List-Stoll, executive vice president and chief financial officer of Gap Inc.; Satya Nadella, chief executive officer of Microsoft; Sandra E. Peterson, operating partner at Clayton, Dubilier & Rice; Penny S. Pritzker, founder and chairman of PSP Partners; Charles W. Scharf, president and chief executive officer of Wells Fargo & Company; Arne M. Sorenson, president and CEO of Marriott International Inc.; John W. Stanton, chairman of Trilogy Partnerships; Emma N. Walmsley, chief executive officer of GlaxoSmithKline; and Padmasree Warrior, founder, president and CEO, Fable Group Inc.

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at the time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Media Relations Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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AT&T integrating 5G with Microsoft cloud to enable next-generation solutions on the edge

DALLAS and REDMOND, Wash. — Nov. 26, 2019 — Microsoft and AT&T are ramping up innovation in the early days of their strategic alliance announced in July. One area of focus is aimed at enabling new 5G, cloud and edge computing solutions to drive enterprise capabilities for companies around the world.

The companies are opening select preview availability for Network Edge Compute (NEC) technology, which weaves Microsoft Azure cloud services into AT&T network edge locations closer to customers. This means AT&T’s software-defined and virtualized 5G core – what the company calls the Network Cloud – is now capable of delivering Azure services. NEC will initially be available for a limited set of select customers in Dallas. Next year, Los Angeles and Atlanta are targeted for select customer availability.

From making the world’s first 5G millimeter wave browsing session on a commercial 5G device to groundbreaking commercial installations in healthcare, manufacturing and entertainment, AT&T has proved itself to be a leader in 5G. The company recently activated an industry-first 400-gigabit connection between Dallas and Atlanta to support video, gaming and other 5G needs. AT&T serves parts of 21 cities with its 5G network using millimeter wave spectrum (5G+) and plans to offer nationwide 5G in the first half of 2020.

“The first smartphones on 3G networks introduced the idea of mobile apps over a decade ago. A few years later, 4G LTE made it feasible to connect those devices faster to cloud applications to stream videos, hail rides, and broadcast content to the world,” said Mo Katibeh, EVP and chief marketing officer, AT&T Business. “With our 5G and edge computing, AT&T is collaborating uniquely with Microsoft to marry their cloud capabilities with our network to create lower latency between the device and the cloud that will unlock new, future scenarios for consumers and businesses. We’ve said all year developers and businesses will be the early 5G adopters, and this puts both at the forefront of this revolution.”

This innovation points to a future where high-end augmented reality glasses are as thin and stylish as a standard pair of eyeglasses, lightweight drones can track themselves and thousands of nearby companions in near-real time, and autonomous cars have access to nearly-instant data processing capabilities without having to install a mini data center in the trunk.

“We are helping AT&T light up a wide range of unique solutions powered by Microsoft’s cloud, both for its business and our mutual customers in a secure and trusted way,” said Corey Sanders, corporate vice president, Microsoft Solutions. “The collaboration reaches across AT&T, bringing the hyperscale of Microsoft Azure together with AT&T’s network to innovate with 5G and edge computing across every industry.”

 5G and edge for gaming, drones, and more

One example of how edge computing can unlock new scenarios and experiences is in mobile gaming, where gaming company Game Cloud Network has created a unique 5G game that’s hosted on the network edge with Microsoft Azure. Game Cloud Network is a pioneer in developing game-based brand engagement and a customer of AT&T. The company is now showcasing its new “Tap & Field” game, which utilizes Microsoft’s Azure PlayFab services. In the game, users race each other in near-real time via this track-and-field-style game, enabled by the speed of 5G-connected devices.

“5G gaming provides consumers with the best of both worlds: highly-immersive experiences on lightweight mobile devices,” said Aaron Baker, chief executive officer, Game Cloud Network. “AT&T and Microsoft are building the perfect environment for game developers to create amazing new possibilities for gamers. 5G and edge computing have the potential to radically change how we play together and launch new business opportunities for brands and game publishers.”

Through AT&T Foundry, AT&T and Microsoft are exploring proofs-of-concept including augmented and virtual reality scenarios and drones. For example, both companies continue to work with Israeli startup Vorpal, helping its VigilAir product track drones in commercial zones, airports, and other areas with near-instant positioning. The companies also recently demoed using Microsoft HoloLens to provide 3D schematic overlays for technicians making repairs to airplanes and other industrial equipment.

Progress toward a “public-cloud first company” and more

Microsoft is also helping AT&T Communications become a “public-cloud first” company by migrating most non-network workloads to the public cloud by 2024, and this migration to Azure is already underway. Another important part of AT&T’s strategy is to empower much of its workforce with Microsoft 365. This includes cloud-connected Office apps on Windows 10, and modern collaboration with Microsoft Teams, SharePoint and OneDrive. AT&T has begun rolling out these solutions to tens of thousands of employees to help drive a culture of modern work.

AT&T and Microsoft will have more to share over the coming months and years as this unique alliance continues to evolve and expand. The two companies will both create and adopt new technologies to develop tools, commercial services and consumer applications that benefit everyone.

About AT&T

AT&T Inc. (NYSE: T) is a diversified, global leader in telecommunications, media and entertainment, and technology. It executes in the market under four operating units. WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content to global audiences through its consumer brands including: HBO, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others. AT&T Communications provides more than 100 million U.S. consumers with entertainment and communications experiences across TV, mobile and broadband services. Plus, it serves nearly 3 million business customers with high-speed, highly secure connectivity and smart solutions. AT&T Latin America provides pay-TV services across 11 countries and territories in Latin America and the Caribbean, and is the fastest growing wireless provider in Mexico, serving consumers and businesses. Xandr provides marketers with innovative and relevant advertising solutions for consumers around premium video content and digital advertising through its AppNexus platform.

AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. Additional information is available at about.att.com. © 2019 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo and other marks are trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Cautionary Language Concerning Forward-Looking Statements

 Information set forth in this news release contains financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results might differ materially. A discussion of factors that may affect future results is contained in AT&T’s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update and revise statements contained in this news release based on new information or otherwise.

This news release may contain certain non-GAAP financial measures. Reconciliations between the non-GAAP financial measures and the GAAP financial measures are available on the company’s website at https://investors.att.com.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, contact:

Clay Owen
AT&T Corporate Communications
Phone: (404) 538-0124
Email: clay.owen@att.com

Microsoft Media Relations
WE Communications for Microsoft
Phone: (425) 638-7777
Email: rrt@we-worldwide.com

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Seventeenth century French artifact arrives in Seattle for an immersive exhibition, powered by Microsoft

Visitors can explore the Mont-Saint-Michel through an AI and mixed-reality-powered experience at Seattle’s Museum of History & Industry

Museum visitors explore the Mont-Saint-Michel through an AI and mixed-reality-powered experie

SEATTLE — Nov. 21, 2019 Seattle’s Museum of History & Industry (MOHAI) and Microsoft Corp. on Thursday announced the opening of a new exhibit, “Mont-Saint-Michel: Digital Perspectives on the Model,” which features a unique blend of 17th and 21st century technology.

Powered by Microsoft AI and mixed-reality technology as well as the recently released HoloLens 2 device, the interactive exhibition transports visitors into a holographic tour of the picturesque Mont-Saint-Michel, a medieval monastery perched atop a remote tidal island off the coast of Normandy, France.

The virtual experience is complemented by a physical relief map of the Mont-Saint-Michel, an intricate, three-dimensional model of the landmark. Entirely crafted by hand in the 1600s by the resident Benedictine monks, the 1/144-scale model precisely depicts the monument in such intricate detail that maps like this were considered valuable strategic tools to leaders like Napoleon and King Louis XIV, who considered the maps military secrets and hid them from public view.

“The Museum of History & Industry is honored to share this icon of world history, enhanced by leading-edge technology, to create a unique experience born of innovations both past and present,” said Leonard Garfield, MOHAI’s executive director. “More than 300 years separate the remarkable relief map and today, but the persistent human drive toward invention and creativity bridges those years, reflecting the unbroken quest for greater understanding and appreciation of the world around us.”

The opening of the exhibit is timed with the 40th anniversary of the Mont-Saint-Michel being designated as a UNESCO World Heritage Site. This is the first time the relief map, as well as the mixed-reality experience, has been in North America.

“The relief maps were technological marvels of Louis XIV and Napoleon’s time. It’s exciting to see how we can blend old and new technology to unlock the hidden treasures of history, especially for younger generations,” said Brad Smith, president of Microsoft. “This exhibit provides a unique model for preserving cultural heritage around the world, something Microsoft is committed to through our AI for Good program.”

The Mont-Saint-Michel experience is an example of Microsoft’s AI for Cultural Heritage program, which aims to leverage the power of AI to empower people and organizations dedicated to the preservation and enrichment of cultural heritage. Microsoft is working with nonprofits, universities and governments around the world to use AI to help preserve the languages we speak, the places we live and the artifacts we treasure. For example, earlier today Microsoft announced it is working with experts in New Zealand to include te reo Māori in its Microsoft Translator application, which will enable instant translations of text from more than 60 languages into te reo Māori and vice versa. This will be one of the first indigenous languages to use the latest machine learning translation technology to help make the language accessible to as many people as possible. The AI for Cultural Heritage program is the fourth pillar of Microsoft’s AI for Good portfolio, a five-year commitment to use AI to tackle some of society’s biggest challenges.

The relief map is on loan to MOHAI from the Musée des Plans-Reliefs in Paris, which houses more than 100 historically significant and well-preserved relief maps. The relief map of Mont-Saint-Michel is considered the museum’s crown jewel.

“One of the challenges in the history of art is the relationship with the public. To gain the attention, to capture the view or the interest of the public, is not always evident,” said Emmanuel Starcky, director, Musée des Plans-Relief. “With the HoloLens technology, you have now the possibility to realize immersive experiences in art, where you still see the reality but have more information about it. It will be a unique experience for the American public to discover the relief map, its condition in the 17th century and its evolution through three centuries, as well as reflect on the purpose of those relief maps.”

Drawing from hundreds of thousands of detailed images, Iconem, a leader in the digital preservation of cultural heritage sites, used Microsoft AI to create a photorealistic 3D digital model of the historic structure. Then, French mixed-reality specialists at HoloForge Interactive developed a unique Microsoft HoloLens experience to draw people into the artifact like never before.

The “Mont-Saint-Michel: Digital Perspectives on the Model” exhibit, including both the original relief map and mixed-reality experience, will be on display at MOHAI Nov. 23, 2019 through Jan. 26, 2020.

About MOHAI

MOHAI is dedicated to enriching lives through preserving, sharing, and teaching the diverse history of Seattle, the Puget Sound region, and the nation. As the largest private heritage organization in the State of Washington; the museum engages communities through interactive exhibits, online resources, and award-winning public and youth education programs.  For more information about MOHAI, please visit mohai.org, or call (206) 324-1126. Facebook: facebook.com/seattlehistory Twitter: @MOHAI

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications, (425) 638-7777, rrt@we-worldwide.com

Museum of History & Industry PR, Wendy Malloy, (206) 324-1126, ext. 150, wendy.malloy@mohai.org

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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Microsoft and Salesforce expand strategic partnership to accelerate customer success

Salesforce names Microsoft Azure as its public cloud provider for Salesforce Marketing Cloud to help customers scale and grow; new integration between Salesforce Sales and Service Clouds with Microsoft Teams will boost productivity

REDMOND, Wash., and SAN FRANCISCO — Nov. 14, 2019 — Microsoft Corp. (Nasdaq: MSFT) and Salesforce (NYSE: CRM) on Thursday announced plans to expand their strategic partnership to help customers meet the evolving needs of their businesses and boost team productivity. Salesforce has named Microsoft Azure as its public cloud provider for Salesforce Marketing Cloud. Salesforce will also build a new integration that connects Salesforce’s Sales Cloud and Service Cloud with Microsoft Teams.

Salesforce and Microsoft logos
“At Salesforce, we’re relentlessly focused on driving trust and success for our customers,” said Marc Benioff and Keith Block, co-CEOs, Salesforce. “We’re excited to expand our partnership with Microsoft and bring together the leading CRM with Azure and Teams to deliver incredible customer experiences.”

“In a world where every company is becoming a digital company, we want to enable every customer and partner to build experiences on our leading platforms,” said Satya Nadella, CEO, Microsoft. “By bringing together the power of Azure and Microsoft Teams with Salesforce, our aim is to help businesses harness the power of the Microsoft Cloud to better serve customers.”

Comments on the news

“Marriott has more than 7,200 properties spanning 134 countries and territories, so driving efficiency and collaboration is critical,” said Brian King, global officer, Digital, Distribution, Revenue Strategy, and Global Sales, Marriott International. “The combination of Salesforce and Microsoft enables our teams to work better together to enhance the guest experience at every touchpoint.”

“With 400 brands and teams in 190 countries, we are always looking for ways to scale more efficiently and strengthen collaboration,” said Jane Moran, chief technology advisor, Unilever. “The powerful combination of Salesforce and Microsoft enables us to be more productive and connect with each other and our customers like never before.”

Salesforce names Microsoft Azure as its public cloud provider for marketing cloud

With Salesforce Marketing Cloud, marketers are empowered to know their customers, personalize marketing with Einstein, engage with them across any channel, and analyze the impact to improve campaign performance. Bringing its Marketing Cloud workload to Azure, Salesforce joins the over 95% of Fortune 500 companies benefitting from an Azure infrastructure offering the most global regions of any cloud provider.

Through this partnership, Salesforce will move its Marketing Cloud to Azure — unlocking new growth opportunities for customers. By moving to Azure, Salesforce will be able to optimize Marketing Cloud’s performance as customer demand scales. This will reduce customer onboarding times and enable customers to expand globally more quickly with Azure’s global footprint and help address local data security, privacy and compliance requirements.

​Salesforce and Microsoft Teams integration will boost productivity

​As teamwork becomes a driving force in the workplace, people want to bring workflows and frequently used apps into their collaboration workspace environments. Sales and customer service are highly collaborative, team-centric functions, and many companies actively use both Salesforce CRM and Microsoft Teams. As part of this agreement, Salesforce will build a new integration that give sales and service users the ability to search, view, and share Salesforce records directly within Teams. The new Teams integration for Salesforce Sales and Service Clouds will be made available in late 2020.

Building on a commitment to customer success

These new integrations will build on existing solutions that enable mutual customers to be more productive, including the hundreds of thousands of monthly active users using Salesforce’s Microsoft Outlook integration to create, communicate and collaborate.

​About Salesforce​

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

Stephanie Barnes, Salesforce PR, (415) 722-0883, stephanie.barnes@salesforce.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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Allianz partners with Microsoft to digitally transform the insurance industry

Allianz and Microsoft to reimagine the insurance industry experience with Azure to streamline insurance processes; Microsoft will partner with Syncier, the B2B2X insurtech founded by Allianz, to offer customized insurance platform solutions and related services

Jean-Philippe Courtois, EVP and president, Microsoft Global Sales, Marketing & Operations and Christof Mascher, COO and member of the Board of Management of Allianz SE
Jean-Philippe Courtois, EVP and president, Microsoft Global Sales, Marketing & Operations (left) and Christof Mascher, COO and member of the Board of Management of Allianz SE (right). Source: allianz.com

MUNICH, Germany, and REDMOND, Wash. — Nov. 14, 2019 — On Thursday, Allianz SE and Microsoft Corp. announced a strategic partnership focused on digitally transforming the insurance industry, making the insurance process easier while creating a better experience for insurance companies and their customers. Through the strategic partnership, Allianz will move core pieces of its global insurance platform, Allianz Business System (ABS), to Microsoft’s Azure cloud and will open-source parts of the solution’s core to improve and expand capabilities.

Syncier will offer a configurable version of the solution called ABS Enterprise Edition to insurance providers as a service, allowing them to benefit from one of the most advanced and comprehensive insurance platforms in the industry, reducing costs and centralizing their insurance portfolio management. This will increase efficiencies across all lines of insurance business, resulting in better experiences through tailored customer service and simplified product offerings.

“Teaming up with Microsoft and leveraging Azure’s secure and trusted cloud platform will support us in digitalizing the insurance industry,” said Christof Mascher, COO and member of the Board of Management of Allianz SE. “Through this partnership, Allianz and Syncier strive to offer the most advanced Insurance as a Service solutions on Microsoft Azure. The ABS Enterprise Edition is an exciting opportunity, both for larger insurers needing to replace their legacy IT, and smaller players — such as insurtechs — looking for a scalable insurance platform.”

“Allianz is setting the standard for insurance solutions globally,” said Jean-Philippe Courtois, EVP and president, Microsoft Global Sales, Marketing & Operations. “Together, Microsoft and Allianz are offering a solution that combines Allianz’s deep knowledge of the insurance sector with Microsoft’s trusted Azure cloud platform. By delivering an open-source, cloud-based insurance platform and software application marketplace, we will support innovation and transformation across this sector.”

Syncier’s ABS Enterprise Edition can handle insurance processes across all lines of business: property and casualty, life, health, and assistance. It can be customized for any insurance company, country and regulatory requirements. Insurers, brokers and agents adopting the platform can service clients and manage entire portfolios end to end in one system, gaining a unique 360-degree view of each client and the business.

To accelerate industry innovation, Syncier will also offer an Azure cloud-based marketplace for ready-made software applications and services tailored to the insurance sector. Such solutions could include, for example, customer service chatbots or AI-based fraud detection. The marketplace enables insurance providers to easily and quickly implement the available solutions in a plug-and-play manner.

Allianz uses ABS globally as a platform for all lines of business and along with Microsoft is committed to supporting the ABS Enterprise Edition long term as an industry solution. Today, ABS handles around 60 million insurance policies in 19 countries and is being rolled out to all Allianz entities.

About Allianz

The Allianz Group is one of the world’s leading insurers and asset managers with more than 92 million retail and corporate customers. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life and health insurance to assistance services to credit insurance and global business insurance. Allianz is one of the world’s largest investors, managing around 729 billion euros on behalf of its insurance customers. Furthermore, our asset managers PIMCO and Allianz Global Investors manage more than 1.5 trillion euros of third-party assets. Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we hold the leading position for insurers in the Dow Jones Sustainability Index. In 2018, over 142,000 employees in more than 70 countries achieved total revenues of 132 billion euros and an operating profit of 11.5 billion euros for the group. For more information on Syncier, visit www.syncier.com.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com

Gregor Wills, Allianz, +49 89 3800 61313, gregor.wills@allianz.com

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.