Why NameCheap is a joke these days (DONT USE) Review

So I was trying to buy a domain 1 day, and it ended up forcing me into a chat with them, this is how it went:

Conversation with namecheap support

Hi! If you have an account, please
for a more tailored and personal service. Alternatively, please provide your
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One of our Customer Support agents will be with you soon. Stay tuned!

23 Sep 2023, 8:12 PM
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Jayalaxmi Ravikumar
joined the chat

23 Sep 2023, 8:13 PM
secureservers.top

23 Sep 2023, 8:13 PM
Hello, this is Jayalaxmi here! Thank you for contacting our Domain's Live Chat Support!
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Could you elaborate on the question, related to the domain please?

23 Sep 2023, 8:13 PM
Was trying to buy secureservers.top, ran credit and timed out. Went in to see if it would re-buy but pulls up live chat

23 Sep 2023, 8:13 PM
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Namecheap responsibly tries to prevent abusive domain registrations and reduce Internet fraud. Some of the domains contain specific word combinations (keywords) that may be used for illegal activity or trademark infringement.

23 Sep 2023, 8:15 PM
Oh says it contains restricted phrases in the info pane.

23 Sep 2023, 8:15 PM
Unfortunately, our system has detected that your chosen domain contains one of the keywords that are automatically banned, and therefore, it has blocked its registration.
We can whitelist the domain in question for you manually if the corresponding department investigates the case and proves that it is legit. Once it is done, you'll be able to proceed with submitting its registration further.

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I understand that not all uses of domains with these keywords have abusive purposes. Still, to check the possibility of whitelisting the domain, I will need you to answer two questions.
Firstly, could you please share for what purposes you use its website or any other services connected with the domain?

23 Sep 2023, 8:15 PM
It's mostly going to be for testing SSL connections between a few servers I own. Thought it was cleverly close.

23 Sep 2023, 8:16 PM
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Secondly, could you please confirm that you understand the following?
- If the case is proven to be a trademark infringement or if it's used for illicit activities, you run the risk of losing the domain with no possibility of a refund.
It’s a standard procedure for all the domains ...

23 Sep 2023, 8:18 PM
Understood

23 Sep 2023, 8:18 PM
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Please allow me 7 - 8 minutes to check the details for you.

23 Sep 2023, 8:20 PM
Alright

23 Sep 2023, 8:21 PM
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Do you have any documents related to the purpose the domain will be used?

23 Sep 2023, 8:28 PM
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nfortunately, I have not gotten replies from you for some time. Are we still connected?

23 Sep 2023, 8:33 PM
Yes I am.

23 Sep 2023, 8:40 PM
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?Could you please specify if you have any documents

23 Sep 2023, 8:42 PM
I don't know what I could show you. Apache installed on a server files? or i'm not sure, 1 second I'm looking for something, the thing is I don't have the domain so nothing is connected to it yet

23 Sep 2023, 8:44 PM
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Sure, take your time.

23 Sep 2023, 8:47 PM
like the last domain i bought was specifically for nginx reverse proxy in house. Now I'm looking to enter from outside through a server specifically vpn. Domain is just easier to remember and connect through

Please allow me sometime.
23 Sep 2023, 8:49 PM
xxx.xxx.xx.xx this ip will be linking to xxx.xxx. It's just for secure connections intermingled. I haven't built it yet because I need a second domain to assign the server.

23 Sep 2023, 8:50 PM
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Unfortunately, the domain name cannot be registered with Namecheap. Please accept our apologies for the inconvenience.
What is the restricted phrase?

23 Sep 2023, 8:58 PM
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Unfortunately, your question refers to our internal flow and policies. Such information is confidential and I cannot share it. You may send an alternative domain name so that I check if it does not contain restricted combinations.

23 Sep 2023, 8:58 PM
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Please let me know if I can assist you with anything else.

23 Sep 2023, 8:59 PM
I'll go elsewhere
Make me explain myself and act like it's not adequate enough

23 Sep 2023, 9:01 PM
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Please let me transfer our chat session to another support representative for further assistance with your question.

23 Sep 2023, 9:02 PM
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Anna Pysarenko
joined the chat

23 Sep 2023, 9:03 PM
Jayalaxmi Ravikumar left the chat

23 Sep 2023, 9:03 PM
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Greetings! My name is Anna, will be happy to assist you further. Please allow me 5-10 minutes to look through your previous conversation, review the necessary details, and look into your request

23 Sep 2023, 9:03 PM
ok
Our system has detected a restricted word within your domain, and we cannot whitelist this domain name
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If you want to check more information, please contact our Legal&Abuse team directly via email at [email protected]

23 Sep 2023, 9:09 PM
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Are we still connected?

23 Sep 2023, 9:15 PM
Oh yeah, we are. https://i.imgur.com/aDXcqbn.png
godaddy let me have it
all good

23 Sep 2023, 9:17 PM
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Anytime! Should you need any further assistance - just let me know

23 Sep 2023, 9:17 PM
It's not like you could assist me, just want my project ideas or something. Very strange.

TL / DR  : Namecheap asking me weird questions just to buy a domain. Then inevitably deny me access to the domain. Want me to explain what it will be used for, also wanting me to send documents referencing what it will be used for. Went straight to godaddy had 0 issue, and even bought 3 years so I don't have that hassle at least for a little while.

Side note for everyone: I've been "renting" domains for 10+ years from them. No issues what so ever. Never had a domain 'banned' or whatever he was saying could happen. EVER. No reason they should be harrassing me. I have a simple gaming forum, and a home server I want to work around. 

Whatever, how to find cheapest domains? Use: https://tld-list.com/

MAKE SURE TO CLICK CHEAPEST RENEWALS. That's where they get a lot of people. Sign on price is cheap but renewal is ridiculous.

Then click Domain level (Top Level Domains is preferred for me)

I use godaddy now for .top domains. Cheapest to renew right now. But according to that list there are cheaper out there. So may try some others from it. Site has changed a bit since I used it.