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AppleInsider - Verizon, Comcast to extend coronavirus customer aid through June

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Verizon, Comcast to extend coronavirus customer aid through June

<div style="margin: 5px 5% 10px 5%;"><img src="https://www.sickgaming.net/blog/wp-content/uploads/2020/04/verizon-comcast-to-extend-coronavirus-customer-aid-through-june.jpg" width="1" height="1" title="" alt="" /></div><div><p><!-- font size selector, BEGIN --> <span class="cfix">&nbsp;</span> </p>
<p class="gray small byline"> By <a href="https://appleinsider.com/cdn-cgi/l/email-protection#8de0e4eee5ece8e1cdecfdfde1e8e4e3fee4e9e8ffa3eee2e0">Mike Peterson</a> <br /><span class="gray">Monday, April 27, 2020, 01:55 pm PT (04:55 pm ET)</span> </p>
<p> <span><span class="article-leader">Verizon and Comcast are both promising not to cancel service or charge late fees through June 30 as part of individual commitments to customers during the coronavirus pandemic.<br /></span></p>
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<div class="article-img"><img src="https://www.sickgaming.net/blog/wp-content/uploads/2020/04/verizon-comcast-to-extend-coronavirus-customer-aid-through-june.jpg" alt="Verizon, the largest U.S. wireless firm, said on Monday that it won't termiante service or charge late fees due to coronavirus through June 30." height="330" class="lazy" data-original="https://www.sickgaming.net/blog/wp-content/uploads/2020/04/verizon-comcast-to-extend-coronavirus-customer-aid-through-june-1.jpg"><img src="https://www.sickgaming.net/blog/wp-content/uploads/2020/04/verizon-comcast-to-extend-coronavirus-customer-aid-through-june-1.jpg"></div>
<p><span class="minor2 small gray">Verizon, the largest U.S. wireless firm, said on Monday that it won’t terminate service or charge late fees due to coronavirus through June 30.</span></div>
<p>In March, the Federal Communications Commission <a href="https://appleinsider.com/articles/20/03/13/us-internet-providers-wont-kill-connections-during-coronavirus-outbreak">said</a> that several major internet service providers and telecom firms had pledged not to terminate service for 60 days, concessions made to help ease financial burdens exacerbated by the <a href="https://appleinsider.com/inside/coronavirus">coronavirus</a>.</p>
<p>With that deadline creeping up in May, Verizon and Comcast on Monday said that they will continue to avoid cutting service or charging late fees during the COVID-19 pandemic, <em>Reuters</em> <a href="https://www.reuters.com/article/us-health-coronavirus-usa-wireless/verizon-comcast-will-not-cancel-service-through-june-due-to-coronavirus-idUSKCN2292OU">reports</a>.</p>
<p>In addition to its commitment, Comcast said it is opening Wi-Fi hotspots and plans to extend unlimited data to all customers at no additional charge.</p>
<p>Cox Communications is also extending previously announced concessions, which include a promise not to cancel service and to waive late fees through June 30. Like Comcast, Cox is providing free access to its network of Wi-Fi hotspots.</p>
<p>More than 700 companies have agreed to the voluntary measures, and more U.S. telecom and internet service providers are expected to announce extensions of their own commitments. Last week, a coalition of 24 state attorneys general asked carriers for extensions through Aug. 11.</p>
<p>It should be noted that some service providers require direct notification from customers before enacting the coronavirus exemptions.</p>
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