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News - Cyberpunk 2077 Developer No Longer Recommends Asking PlayStation For Refunds

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Cyberpunk 2077 Developer No Longer Recommends Asking PlayStation For Refunds

Just a few days ago, players upset with the quality of Cyberpunk 2077 on PS4 and Xbox One reported that they were being offered refunds. CD Projekt Red itself said that players should contact Microsoft or Sony in order to get the refund process started. However, it appears the company is now taking a different approach, as it is no longer recommending PlayStation players request a refund at all. You could be stuck waiting in limbo if you want to return your game. In fact, you might not be able to get your money back.

In an email sent out to those who requested refund assistance (obtained by Waypoint's Patrick Klepek), CD Projekt Red still recommends that Xbox players contact Microsoft directly. For PlayStation players, however, it told them to wait for "us to get back to you." No timetable was given for when this could be.

Sony's system appears to be more difficult to navigate than Microsoft's, as those who did obtain a refund often had to talk to Sony on the phone and state their case. Sony's refund policy typically only lets you get back the cash you spend as PlayStation Store credit if you haven't downloaded or started it yet, but it remains to be seen if that policy will be relaxed because of the widespread complaints about Cyberpunk 2077. As of now, there isn't any sort of agreement in place to make refunds easier.

Continue Reading at GameSpot

https://www.gamespot.com/articles/cyberp...01-10abi2f
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