Judson Althoff – Sick Gaming

Posted on October 24, 2022 by — Leave a comment

Doing more with less: How organizations shape the future with a strong digital posture

Photo illustration connected city — Photo credit: Weiquan Lin/Getty Images

It was great to connect with so many of you in person and virtually at Ignite, Microsoft’s annual gathering of developers and IT professionals. While attendees acknowledged the business impact of current macroeconomic challenges, they remain committed to maximizing the value of their digital investments by generating economies of scale with the Microsoft Cloud. Doing more with less is more important than ever as organizations are navigating uncertainty and shaping the future. Cloud-powered technologies, such as artificial intelligence (AI), the Internet of Things (IoT), and machine learning, offer organizations unparalleled agility and efficiency, accelerate innovation, and make security comprehensive while driving growth and advancing sustainability commitments.

At Ignite, we showed how organizations help people use digital capabilities to enhance their personal and professional lives: The German carmaker Mercedes-Benz is simulating and refining its vehicle production processes infinitely in the Microsoft Cloud to make its car production 20% more efficient by 2025. To provide mutual customers with more choice, Cisco and Microsoft are providing the option to run Microsoft Teams natively on Cisco Room and Desk devices. 3M is offering its Post-It® App on the Teams App Store, allowing users to digitize handwritten notes. U.K.-based Haleon is enabling people who are blind or have low vision to hear the labels of more than 1,500 consumer health products in the U.S. and U.K. with Microsoft Seeing AI. With a reimagined global app running on Azure, the NBA is providing fans with new personalization features like wall-to-wall content from every NBA game and unprecedented behind-the-scenes access to players and teams. And just last week, Switzerland-based global bank UBS announced it would move over 50% of its applications to Azure as its primary cloud platform to further drive the modernization of its global technology estate.

Merecedes-Benz and Microsoft officials — Mercedes-Benz and Microsoft: New MO360 Data Platform makes car production more efficient, resilient and sustainable. From left, Judson Althoff, Executive Vice President and Chief Commercial Officer of Microsoft, Jan Brecht, Chief Information Officer of Mercedes-Benz Group AG, Jörg Burzer, member of the Board of Management of Mercedes-Benz Group AG, responsible for Production & Supply Chain Management.

Industry leaders unlock economies of scale with public cloud commitments
The iconic motor racing brand McLaren Automotive is committed to exceptional customer service and is using Azure for its production and development systems, unlocking cost savings of up to 70% by reserving resources for dedicated use on a one- or three-year basis. Global manufacturer Mars runs approximately 10,000 cloud flows and 4,000 apps and is using Power Platform to automate processes, including enterprise-wide approvals. Telecommunications company O2 Czech Republic is reducing the total cost of ownership by 30% for each workload it moves from its on-premises infrastructure to Azure. Taiwan-based manufacturer Inventec is improving production efficiency with Azure IoT, machine learning and 5G services, saving 50% on deployment time for its AI and auto optical inspection application and 25% on maintenance efforts. With Power BI, Denmark-based GN has raised the quality of its data by approximately 50% in only three quarters. With its cloud migration journey still underway, Greece-based energy company HELLENIC PETROLEUM Group has already seen a 30% reduction in IT infrastructure costs after migrating 50% of its workloads to Azure. Bahrain Public Transport Company is delivering increased punctuality and reliability to its customers while reducing costs by 30% with Azure.

Manufacturing setting — Manufacturing and transportation leaders drive efficiencies with the Microsoft Cloud.

Organizations reinvent their operations for a greener future
Coca-Cola Hellenic is embracing the industrial metaverse with HoloLens and Microsoft Mesh to visualize its bottling facilities and gain visibility across production lines. The technology also allows the company to reduce its energy consumption based on insights into the operating status of machines and its carbon dioxide emissions. Equinor is designing products and simulating their effectiveness before it implements them in the physical world. With Microsoft Energy Data Services and Azure, the Norway-based energy company is breaking down data silos to streamline operations for a low-carbon future. Germany-based energy company E.ON is accelerating the rollout of sustainable district heating and cooling grids by training its models 50% faster with Azure Data Factory and Azure Machine Learning. Telstra is looking to help enterprise, government and small business customers in Australia accelerate their sustainability progress and business growth through data insights gained with Microsoft Cloud for Sustainability. Canada-based Ontario Power Generation is choosing Azure to modernize its applications and IT infrastructure and eventually reduce its carbon footprint by accelerating its cloud migration and transforming business operations. The company has also joined the CEO Pledge initiative to commit its technology to the Government of Canada’s Computers for Schools Plus program.

AI is the bridge to re-engage people across physical and digital worlds
U.K.-based Barclays is deploying Microsoft Teams to bring its employees worldwide closer together. Unity is working with Microsoft to empower digital creators, 3D artists and developers to build and run real-time 3D experiences on Azure, making it easier to publish to Xbox consoles and PCs so they can reach gaming and non-gaming communities. Nissan is choosing HoloLens 2 and Dynamics 365 Guides to help its operators learn and reduce the workload on instructors. Luxembourg-based SES is leveraging Viva Insights to cut down 100,000 meeting hours a year with meeting-free Wednesdays already making 70% of SES employees feel more productive. ESPN employees are taking advantage of a virtual community for career development with games and real-time analytics built with SharePoint spaces and Microsoft Power Platform low-code capabilities. Australia-based Bank of Queensland is using Microsoft Cloud for Financial Services and Microsoft Surface devices to provide its customers and bankers with more personalized and intuitive experiences.

Employees in Microsoft Teams meeting — Barclays is enabling employees around the globe to connect without friction with Microsoft Teams.

Digital capabilities enable social inclusion and support education
India-based SEEDS is applying an AI model to generate heat wave risk information for vulnerable communities. Non-profit NWEA is creating ways for improved accessible math assessments for students with vision disabilities. The Welsh Government is holding multilingual meetings with the Language Interpretation feature in Microsoft Teams to enable citizen participation. With Azure Cognitive Services, Twitter is making live audio conversations accessible to users who are deaf or hard of hearing, and Swedish national public television broadcaster SVT is improving public news accessibility across 21 regions. Blind Veterans UK is bringing together veterans of different ages for peer support with Microsoft Teams, which is accessible through their mobile devices and landlines. To foster digital equity and facilitate the search for jobs, education and access to healthcare, the Seattle Housing Authority is equipping residents with Surface Laptop Go devices.

Woman being helped by Seattle Housing Authority — The Seattle Housing Authority is providing convenient access to digital tools.

Winning the good fight requires relentless security commitments
The Queensland Department of Education in Australia has secured 271,000 devices and servers in just six weeks with Microsoft Defender for Endpoint. Agribusiness and food company Land O’Lakes is turning to Microsoft Defender for Cloud and Microsoft Sentinel as the recipe for multicloud protection. With Microsoft Purview, the Prince William County School District in the U.S. is ensuring confidential information is properly handled and harmful content kept away from students. The State of Michigan Office of Children’s Ombudsman is enhancing data integrity and automating processes to investigate complaints regarding Michigan’s child welfare system more effectively. Brazil-based Grupo Fleury is deploying Microsoft 365 to bring advanced security and compliance controls to the company’s internal communications. FUJIFILM Group is introducing Microsoft 365 as the global communications foundation to deliver security without compromising usability. Microsoft Intune enables a unified experience for the Group’s more than 10,000 employees.

Girl in classroom using computer — Queensland Department of Education serves more than 580,000 students.

Despite economic, societal challenges, organizations across industries continue to adapt to evolving market dynamics to meet customer needs. Their solid digital foundation has gone a long way in helping them innovate quickly and deliver critical business outcomes. As their business and technology advisor, Microsoft is incredibly proud to see how many of our customers have prospered and even thrived in the current environment, and we are looking forward to co-innovating with them to lay the groundwork for their future success.

Posted on April 27, 2020 by — Leave a comment

Looking back on an unprecedented quarter: customers embrace technology to advance industry innovation, respond to COVID-19 and plan for the future

It is predicted that by 2030, there will be a $4 trillion opportunity focused on new mobility services, as the automotive and transportation sectors converge.

This year has been unlike any other. As we welcomed the new decade, we witnessed industry-leading innovations by our customers and partners at the Consumer Electronics Show (CES) and National Retail Federation (NRF) conferences in January. We announced ambitious new sustainability initiatives and how we plan to help our customers reduce their carbon footprint. Then COVID-19 changed everything, disrupting business as usual and forcing organizations across industries to navigate a new landscape. As we work through the effects of the pandemic together, it is incredible to see how technology is enabling our customers to be agile and maintain business continuity. We are also seeing them adapt and scale to sustain critical products and services — all while preparing for a post-pandemic comeback and the new normal.

Microsoft CEO Satya Nadella delivers the opening keynote at NRF 2020, sharing his thoughts on the future of retail and how technology can help the industry transform.

Groundbreaking innovation across industries

The first quarter of calendar year 2020 began with a strong focus on what is next in automotive and our participation at CES, a global technology event. The industry is transforming at an incredible speed, quickly shaping the future of mobility and the automotive experience by using cloud, edge, IoT and AI services. Faurecia, a leading automotive technology company is using the Microsoft Connected Vehicle Platform, Teams and Project xCloud to help people stay connected, productive and entertained while in the car. LG Electronics is working to build its automotive infotainment systems with our Azure cloud and AI services, and ZF is transforming into a software-driven mobility provider using Microsoft’s cloud services and developer tools.

At NRF, the world’s largest retail conference, Satya Nadella delivered the opening keynote, sharing ways we are working with retailers to help them better understand their customers, empower employees with digital tools, create a more intelligent supply chain through co-innovation and ultimately reimagine their businesses. During the event, Walgreens Boots Alliance announced it is piloting an immersive mixed reality training program for its employees using HoloLens 2. IKEA shared how it is deploying Microsoft Teams to more than 70,000 workers (including first-line employees) to increase productivity, and H&M shared how Azure IoT is helping propel its continued work toward a more sustainable future for the fashion industry by offering smart garment recycling bins in select stores around the world. Canada Goose, one the world’s largest makers of luxury performance apparel, showed how the company is building on the principle of the endless aisle using Dynamics 365 Commerce software to offer its entire range of products to customers without any physical stock in the store, and Home Depot bet on Microsoft PromoteIQ to help maximize the nearly 170 million monthly visitors on its e-commerce site with the PromoteIQ end-to-end commerce marketing platform. Samsung announced a new smartphone with a push-to-talk button that will leverage the new Walkie Talkie feature available in Microsoft Teams, providing first-line workers like retail employees easier ways to communicate on the job.

In February, Anheuser-Busch InBev, Bosch Group and ZF Friedrichshafen signed up as steering committee members of the Open Manufacturing Platform — founded by Microsoft and BMW in 2019 — to help manufacturing companies accelerate innovation at scale through cross-industry collaboration, knowledge and data sharing.

The emergence of a pandemic

As the fight against COVID-19 continues, I am encouraged by how customers are using technology to respond.

On the frontlines, care teams are using technology to scale their triage process to address the overwhelming number of patients needing care and to ease volume in the system. The U.S. Centers for Disease Control and Prevention released a COVID-19 assessment bot, powered by Microsoft’s Healthcare Bot service running on Azure, to help organizations screen patients for potential infection and care options. These bots use artificial intelligence to help pre-screen patients and provide guidance on care plans, reducing the burden on medical professionals. Swedish Health Services built a mobile app to help hospital staff and administrators monitor resources, protective gear and ventilator use. The app syncs with hospital dashboards powered by the Power Platform emergency response solution to help manage bed count and inventory of critical supplies while sharing the information across the region to help other health professionals prepare their facilities.

Telemedicine is also enabling healthcare providers to continue delivering treatment. For example, Microsoft Teams has allowed doctors at St. Luke’s University Health Network to safely perform more than 75,000 virtual visits with patients vulnerable to the virus, while minimizing direct exposure and preserving valuable resources like masks and gloves.

In education, we are working with schools around the world to enable a remote learning system that fosters a culture of learning outside the classroom — as schools, universities, students and parents adopt the tools necessary for distance-learning models. That includes making Teams available for free for students and educators. The University of Bologna moved 90% of courses for its 80,000 students online to Teams within three days. AI is also playing a critical role in keeping students engaged and learning. The University of Sydney built an AI-infused bot using Microsoft Azure Cognitive Services that responds to students’ questions about COVID-19, providing instant answers and access to additional resources. At Case Western Reserve University, medical students are using Microsoft HoloLens to continue immersive remote learning without falling behind in classwork. In a larger-scale effort to support educators, the United Nations Educational, Scientific and Cultural Organization (UNESCO) is launching a global e-learning initiative to minimize educational disruptions and maintain social contact. Microsoft has joined this coalition to contribute resources and technology expertise to ensure #LearningNeverStops.

In response to the COVID-19 National Emergency Declaration, the U.S. Department of Defense (DoD) directed the majority of its workforce to work remotely and created the Commercial Virtual Remote (CVR) Environment to provide secure teleworking capabilities to millions of users across the entire department. Our continued work with the DoD will lead to the single largest tenant of Office 365 and Microsoft Teams in the coming weeks, with the speed of deployment exceeding anything before it.

A quiet Microsoft Commons in Redmond, Washington as employees work from home in the time of COVID-19.

We are working across industries to accelerate research for a cure for COVID-19 and recently announced our participation in a new consortium alongside C3.ai and top universities to apply AI toward this pandemic challenge. The institute’s work aims to slow the spread of COVID-19, speed the development of medical treatments, predict its evolution and improve public health strategies. Additionally, Microsoft joined the White House-led consortium to provide COVID-19 researchers worldwide access to the most powerful High Performance Computing resources to significantly accelerate the pace of scientific discovery. As we strive to support our customers through technology, we are also doing our part to ensure our employees remain safe while contributing to efforts to protect public health and the well-being of our communities.

Planning for the future

In recent weeks, we have shared details about groundbreaking new partnerships in the financial services sector, major league sports and consumer goods and services. BlackRock is moving its Aladdin platform to Microsoft Azure, the NBA is redefining and personalizing the fan experience through Azure and its AI capabilities, and last week, as part of our deep partnership with the NFL, Microsoft Teams and Surface were part of the technology solution that brought the first-ever virtual NFL Draft to life. Just today, The Coca-Cola Company announced it is standardizing business operations on Microsoft’s cloud to modernize how the company engages with employees and customers. In addition, in late March, we announced an agreement to acquire Affirmed Networks, a leader in fully virtualized cloud-native mobile network solutions. This acquisition, which closed last week, will allow us to evolve our work with the telecommunications industry, building on our secure and trusted cloud platform for operators, while we continue to focus on interoperability and strong partnerships with suppliers, emerging innovators and other stakeholders to extend cloud-based, software-defined networking into the world of 5G connectivity.

I am deeply inspired by how our customers and partners across every industry are harnessing digital tools to navigate an uncertain landscape. While COVID-19 has disrupted lives, the resilience we see today gives me confidence that we will be prepared to build a new normal together, full of opportunity and powered by innovation and ingenuity.

Posted on January 28, 2020 by — Leave a comment

From tech adoption to tech creation: Customers across industries are using advanced cloud and AI tools to build their own digital solutions

In December, we shared the State of Tech Intensity study, which highlighted a trend we are seeing in our work with customers: many organizations are going beyond simply adopting the latest tools and technologies and are building their own unique digital capabilities. This shift is accelerating change in these organizations and helping them propel their businesses forward in new ways. Leveraging innovative technologies like artificial intelligence (AI), the Internet of Things (IoT) and machine learning built on Microsoft’s cloud, there were numerous examples this past quarter of initiatives our customers across multiple industries are pursuing — and how many are putting technology at the heart of their business strategies.

Rendering of car chassis — Example of software-driven connected chassis functions by ZF Friedrichshafen.

In automotive, manufacturers are redefining experiences to shape the future of mobility, while also helping address challenges that conventional computing alone cannot solve. Through our partnership with Ford, we’re exploring the potential for using quantum algorithms to solve urban traffic congestion. Bosch is leveraging Microsoft Azure data services to create one of the world’s first connectivity-based, wrong-way driver warning solutions aimed at helping drivers avoid serious accidents.

Global technology company ZF Friedrichshafen is transforming into a provider of software-driven mobility solutions, leveraging Azure cloud services and developer tools to promote faster development and validation of connected vehicle functions at a global scale. Ericsson is integrating its Connected Vehicle Cloud, which connects more than 4 million vehicles across 180 countries, with Microsoft’s Connected Vehicle Platform to accelerate the delivery of safe, comfortable and personalized connected driving experiences with our cloud, AI and IoT technologies. We are also helping Scania build a modern workplace foundation to break down communication barriers and meet ever-growing security requirements through cloud-based collaboration tools like Microsoft 365 and Teams.

Maersk container ship — Maersk strengthens a global operation with fast thinking and an integrated security solution.

In transportation and logistics, Danish company Maersk, one of the largest container shipping and supply vessel operators in the world, is leveraging Microsoft’s security capabilities in Azure and Microsoft 365 to streamline and automate classification for more than 6.6 million documents every month, improving communications and reducing the risk of data loss and regulatory non-compliance. Maersk has also implemented Identity Protection to further enhance its security posture.

Two people in KPMG office — KPMG’s digital shift fuels AI-empowered audits and more, reducing risk across every industry.

In highly regulated industries like insurance, where regulatory compliance and high security standards are a top priority, customers are choosing Microsoft as their trusted cloud provider to help ensure these needs are met while building new digital capabilities. KPMG is bringing the latest advances in cloud and AI to highly regulated workloads in tax, audit and advisory. This move is helping its clients achieve greater accuracy and decision-making capabilities, increased productivity and cost efficiencies with tools such as Dynamics 365 and Teams. German-based Allianz, along with our partner Syncier, is reimagining the insurance industry experience by creating a new cloud-based marketplace built on Azure with customized platform solutions and related services tailored to the industry. Automobile insurer GEICO is turning to Azure to modernize its internal business applications and create a frictionless experience for its customers, from real-time updates to performance and security. AXA, an insurance provider spanning more than 60 countries, is reimagining how it engages with its 105 million customers around the globe using Microsoft 365 productivity tools for its workforce.

In the public sector space, we appreciate the opportunity to work with the Department of Defense to develop and deploy their general purpose enterprise cloud infrastructure. Under the Joint Enterprise Defense Infrastructure (JEDI) contract, we look forward to helping the DoD bring the latest technology to our men and women in uniform in the years ahead.

Photoillustration of NYC — Businesses are connecting people in new ways, from enhanced productivity to cloud transformations to helping people discover their favorite music and video.

Our customers in communications, services and media have a unique opportunity to meet the growing global demand within their industries — by advancing their business with cloud-centric strategies. Telstra, Australia’s largest telecommunications company, is using Microsoft Teams and the Microsoft Power Platform to work more collaboratively across the organization. They are also leveraging insights from PowerBI to break down data silos and create a unified source of truth to help meet the needs of more than 18 million customers. Japan-based NTT has chosen Microsoft Azure as its preferred cloud platform for modernizing its global IT infrastructure and customer solutions in the areas of advanced analytics for cybersecurity threat intelligence and the hybrid-IT management platform. Our strategic collaboration with Nokia will apply our cloud, AI, IoT and machine learning expertise across mission-critical networking and communications to drive economic growth and productivity for both enterprises and service providers. We also further expanded our partnership with AT&T by announcing our first joint-offering, AT&T Network Edge Compute (NEC) technology, which weaves Azure services into AT&T’s network edge locations closer to customers, unlocking new scenarios for edge computing across industries.

KKBOX Group is harnessing the power of our cloud for new music and video streaming experiences for customers as well as AI technologies to help people more easily discover and listen to music. And in October, SAP selected Microsoft Azure as its preferred cloud provider, deepening the relationship between our two companies in a differentiated way to help customers like Coca-Cola, Walgreens Boots Alliance and CEMEX simplify their cloud transformations. This agreement signals a shared commitment to fostering the growth of the cloud ecosystem.

As we enter a new decade, I am extremely excited to see what new digital capabilities will emerge from our customers. From transforming businesses to advancing industries, the opportunity for our customers has never been greater, and we are ready to help them take the next step in their digital journey through close partnerships and new technologies.

Posted on October 22, 2019 by — Leave a comment

EVP Judson Althoff: How the cloud is democratizing digital to unlock a new wave of innovation

Man standing in field of crops — The USDA is using data and AI to address the critical need to sustainably feed a global population, potentially revolutionizing how food is grown.

I have been talking a lot this year about democratizing digital. It is about empowering everyone to have a digital experience and enabling everyone to participate in the digital economy. This trend is large-scale, with broad business and social impact. This was clear earlier this month at the Microsoft Government Leaders Summit in Washington, D.C. There, I met with federal agency and department leaders to discuss how cloud computing and artificial intelligence (AI) are delivering new levels of innovation and impacting entire markets and industries.

The U.S. Department of Agriculture (USDA) offers one of the best examples of the power of data and AI to transform agricultural productivity through the FarmBeats initiative. By using data from sensors, drones, satellites and tractors, farmers hope to reduce costs, increase yields and grow crops that are more sustainable. The USDA is piloting FarmBeats at its largest research facility — a 7,000-acre farm in Beltsville, Maryland, with plans to expand the technology to more than 200 farms in the national research network, ranging from small family farms to large commercial operations.

Another example of government innovation is taking place within the Department of the Interior’s (DOI) Office of Aviation Services. The DOI is increasing the speed, accuracy and scalability of data captured from over 500 million acres of land from its unmanned aviation systems — more commonly known as drones. By leveraging Power BI and PowerApps, employees can build tools and custom applications to quickly gain insights from data captured during critical missions (like natural disaster relief).

Scientist looking at tablet — Novartis is bringing together deep bioscience and AI to help patients worldwide, reinventing treatment discovery and development.

Health care is one of the most important areas of focus as we talk about democratizing digital. To support this, we have announced three important partnerships, each aimed at solving pressing challenges facing doctors, researchers and patients. Yesterday we announced our seven-year partnership with Humana to develop predictive solutions for personalized and secure patient support. Using the Microsoft Azure cloud, Azure AI and Microsoft 365, Humana will also be able to equip home health care workers with real-time access to information and voice technology to better understand key factors that influence patient health.

We also announced last week a partnership with health care solutions provider Nuance to transform the doctor-patient experience through the delivery of ambient clinical intelligence technologies (ACI). By using speech-recognition technology and advanced conversational AI with Azure, doctors will have more time to focus on meaningful conversations with their patients. Once a patient gives consent to the ACI system, the clinical documentation writes itself — all while meeting the security and privacy requirements of this regulated industry.

Novartis will bring Microsoft AI capabilities together with its deep expertise in life sciences to address specific challenges that make the process of discovering, developing and delivering new medicines so costly and time-consuming. Today, it typically takes 10 years and more than $2 billion to develop and bring to market a new prescription drug. Because streamlining this process could save so many lives, our goal is to empower Novartis associates at each step of drug development to use AI to unlock the insights hidden in vast amounts of data, even if they are not data scientists by training.

People inside a film set — Technicolor is empowering creative professionals to collaborate together in the cloud from anywhere in the world.

I am excited to see the cloud revolutionizing the media and entertainment industry, empowering creators to tell stories more collaboratively. Studios and broadcasters around the world are looking to the cloud to unlock new, more efficient ways to create, produce and distribute content. We are working with The Walt Disney Studios, as a StudioLAB innovation partner, to pilot new ways to use the Microsoft Azure cloud platform to accelerate innovation in the production and postproduction process — or from “scene to screen.” Technicolor is moving Pulse, its cutting-edge data asset management platform, to Azure to empower content creators to quickly and easily organize and access their work from anywhere in the world. Plus, in India, we are collaborating with Eros Now to build a next-generation platform on Azure, strengthening the company’s position as a leading provider of online video streaming entertainment for viewers around the world.

Spices and ingredients in spoons — Majans is one of the first manufacturers in the world to deploy the IoT intelligence capabilities of Dynamics 365 Supply Chain, capturing salt, flavor and moisture readings from its production line.

Seeing the industry momentum above reinforces the fact that every company can be a technology company, and everyone can benefit from a digital experience to become more agile, efficient and data-driven. Ste. Michelle Wine Estates is creating a holistic consumer experience by reimagining the shopping journey with Dynamics 365 Commerce, bridging physical and digital channels. The leading Australian snack food business Majans is using Dynamics 365 AI-driven insights to create a digital feedback loop for production and distribution on a global scale, bringing the company closer to its factory of the future.

To keep inspiring innovation, we continue to expand and deepen our relationships with many companies — including other technology providers. We are working with Oracle to streamline workflows that enable customers to use AI-powered voice within Microsoft Teams to access Oracle Cloud Applications. Two days ago, we announced an extensive go-to-market partnership with SAP to continue powering business transformation for enterprise customers, making it easier to migrate to the cloud. This exciting milestone is another step toward helping our customers reduce complexities and minimize cost while leveraging best-in-class technologies. Further, we are building upon our long-standing partnership with Samsung to combine our intelligent experiences with Samsung’s devices to help people be more productive on any device, anywhere.

Across all these examples, I am amazed by the scale and impact of our customers’ digital ambitions — from government to health care to media and beyond. I look forward to seeing our customers’ innovations solve even more business, industry and societal challenges around the world.