Tag: Microsoft Azure

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Microsoft Azure meets growing needs of healthcare organizations, such as Mount Sinai Health System, with a highly scalable public cloud for Epic

New Azure Large Instances allows healthcare providers to manage large EHR database loads using public cloud-hosted infrastructure

REDMOND, Wash. — Aug. 10, 2023 — Microsoft Corp. on Thursday announced that Epic clients, starting with Mount Sinai Health System (Mount Sinai), one of New York City’s largest academic medical systems, can use Microsoft Azure Large Instances, a solution designed to achieve the scale needed to run the large Epic electronic health record (EHR) database — up to 50 million database accesses per second. Azure Large Instances leverages dedicated resources, which allows Mount Sinai and other Epic clients to scale beyond the previous limits of shared public cloud infrastructure solutions.

Through close collaboration with Accenture, Mount Sinai continues to migrate many of its workloads to Azure and now has the largest production instance of Epic running on Azure in the world. “We are very excited about this move as it further enables digital transformation, accelerates artificial intelligence (AI) and innovation, provides scalability and flexibility, and reduces upfront infrastructure costs, ultimately leading to improved care and discovery as well as streamlined operations,” said Kristin Myers, executive vice president, chief digital and information officer, and dean for digital and information technology at Mount Sinai.

At the core of healthcare provider organizations and care delivery is the EHR, a real-time, patient-centered record that contains the medical and treatment history of a patient, giving providers a broad view of a patient’s care. As healthcare organizations manage an increasingly complex care landscape and challenging economic conditions, there is a growing desire to consolidate and exit on-premises data centers and build for further innovation. “Going through this digital transformation requires partners who understand our health system’s mission and the criticality of patient care,” said Joseph Gimigliano, chief technology officer at Mount Sinai. Microsoft’s long-standing collaboration with Epic includes enabling the migration of Epic EHR environments to Azure through ongoing joint testing and engineering.

“Our mission is to empower the healthcare industry to achieve more, helping to deliver the best experiences for providers and patients,” said Tom McGuinness, corporate vice president, global healthcare & life sciences at Microsoft. “Through our collaboration with Epic, we are delivering innovation for customers on Azure that will help healthcare organizations reduce the complexity of infrastructure management and control costs with a secure, scalable and agile public cloud solution. These benefits are key to helping healthcare organizations succeed, particularly as they navigate through today’s economic landscape.”

Moving to a cloud-first computing model is essential for many healthcare providers looking to implement a digital transformation strategy to enable better care at lower costs. Healthcare organizations are faced with the increased costs of hardware, software, installation, maintenance and management of healthcare IT landscapes on-premises as well as with the difficulty of finding and retaining staff to build and manage highly available, secure and compliant environments. Azure offers opportunities for agility, cost management and risk reductions by offloading the data center and hardware management to Microsoft. With faster time to value from current investments in the cloud and opportunities to innovate quickly, organizations can rethink how they utilize data and AI and take a digital health platform approach.

For more information on Epic on Azure, visit Epic on Azure.

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications, (425) 638-7777,

[email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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P&G and Microsoft co-innovate to build the future of digital manufacturing

Fork lift driver moves a pallet of Bounty paper towels in a warehouse
P&G and Microsoft announce collaboration to build the future of digital manufacturing. Photo courtesy of P&G

Microsoft technology empowers scalability for consumer products leader

CINCINNATI and REDMOND, Wash. — June 8, 2022 — On Wednesday, The Procter & Gamble Company (NYSE: PG) (P&G) and Microsoft Corp. announced a new multiyear collaboration that will leverage the Microsoft Cloud to help create the future of digital manufacturing at P&G.

The two companies will co-innovate to accelerate and expand P&G’s digital manufacturing platform and leverage the Industrial Internet of Things (IIoT) to bring products to consumers faster, increase customer satisfaction and improve productivity to reduce costs.

“Together with Microsoft, P&G intends to make manufacturing smarter by enabling scalable predictive quality, predictive maintenance, controlled release, touchless operations and manufacturing sustainability optimization — which has not been done at this scale in the manufacturing space to date. At P&G, data and technology are at the heart of our business strategy and are helping create superior consumer experiences. This first-of-its-kind co-innovation agreement will digitize and integrate data to increase quality, efficiency and sustainable use of resources to help deliver those superior experiences.”

P&G and Microsoft logos“Together with Microsoft, P&G intends to make manufacturing smarter by enabling scalable predictive quality, predictive maintenance, controlled release, touchless operations and manufacturing sustainability optimization — which has not been done at this scale in the manufacturing space to date,” said P&G CIO Vittorio Cretella. “At P&G, data and technology are at the heart of our business strategy and are helping create superior consumer experiences. This first-of-its-kind co-innovation agreement will digitize and integrate data to increase quality, efficiency and sustainable use of resources to help deliver those superior experiences.”

With Microsoft Azure as the foundation, the new collaboration marks the first time that P&G can digitize and integrate data from more than 100 manufacturing sites around the world and enhance its AI, machine learning and edge computing services for real-time visibility. This will enable P&G employees to analyze production data and leverage artificial intelligence to immediately make decisions that drive improvement and exponential impact. Accessing this level of data, at scale, is rare within the consumer goods industry.

P&G selected Microsoft as its preferred cloud provider to build the future of digital manufacturing based on a four-year history of successfully working together on data and AI. The new collaborative effort will:

  • Allow for better utilization of data, AI capabilities and digital twins technology.
  • Optimize manufacturing environmental sustainability efforts.
  • Increase workforce efficiency and productivity.

“We are excited to help P&G accelerate its digital manufacturing platform using Microsoft Azure, AI and IIoT to accommodate volatility in the consumer products industry with innovative, agile solutions that can easily scale based on market conditions. Our partnership will further P&G’s growth and business transformation through digital technology that seamlessly connects people, assets, workflow and business processes that promote resiliency.”

“We are excited to help P&G accelerate its digital manufacturing platform using Microsoft Azure, AI and IIoT to accommodate volatility in the consumer products industry with innovative, agile solutions that can easily scale based on market conditions,” said Judson Althoff, Microsoft’s chief commercial officer. “Our partnership will further P&G’s growth and business transformation through digital technology that seamlessly connects people, assets, workflow and business processes that promote resiliency.”

Empowering technicians and advancing operations with IIoT

P&G is already innovating and using Azure IoT Hub and IoT Edge to help manufacturing technicians analyze insights with greater speed and efficiency, creating improvements in the production of its baby care and paper products with pilot projects happening in Egypt, India, Japan and the United States.

Diapers and data: Quality control and process improvements

P&G is making advancements in its diaper manufacturing process to reduce manufacturing downtime, minimize scrap and lower maintenance expenses by automatically detecting and resolving the largest causes of line stops and rework using machine learning. The production of diapers involves assembling many layers of material at high speed with great precision to ensure optimal absorbency, superior leak protection and outstanding comfort. The new IIoT platform uses machine telemetry and high-speed analytics to continuously monitor production lines to provide early detection and prevention of potential issues in the material flow. This improves cycle time, reduces rework losses and ensures quality, while simultaneously improving operator productivity.

Pioneering paper towels

In a pilot with Microsoft, P&G can now better predict finished paper towel sheet lengths, improving the ability to deliver the right amount of product to the consumer. With the new IIoT platform, P&G can collect data from sensors on the manufacturing line and use technologies like advanced algorithms, machine learning and predictive analytics so it can improve manufacturing efficiencies.

Increasing sustainability and predicting equipment failure

To optimize manufacturing sustainability, P&G will use Microsoft’s machine learning and data storage platforms to improve energy utilization across its paper machines in Family Care. With the efficiency and speed of cloud computing, P&G teams can analyze large volumes of holistic data sets and pinpoint energy efficiency and machine maintenance opportunities across the manufacturing process. The Azure platform will allow P&G to easily integrate event summary data — such as production runs, downtime, changeovers and more — along with historical data.

Co-innovation with a new Digital Enablement Office and incubator

To accelerate technology integration and support pilot programs, Microsoft and P&G have co-created a Digital Enablement Office (DEO) staffed by experts from both organizations. They will jointly deploy the Azure platform, and the DEO also intends to serve as an incubator to create high-priority business scenarios in the areas of product manufacturing and packaging processes that can be implemented across P&G.

About Procter & Gamble

P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit http://www.pg.com for the latest news and information about P&G and its brands. For other P&G news, visit us at www.pg.com/new.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

Libby Coulton, P&G Media Relations, [email protected], and Rick Cohen, H&K for P&G, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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The Coca-Cola Company announces strategic partnership with Microsoft to transform global engagement and experiences

ATLANTA and REDMOND, Wash. — April 27, 2020 — The Coca-Cola Company (NYSE: “KO”) on Monday announced a five-year agreement with Microsoft Corp. (Nasdaq: “MSFT”) to standardize its business operations on Microsoft’s cloud and deliver rich new digital experiences that will provide innovative solutions to modernize how the company engages with employees and customers.

With this agreement, the companies will utilize the capabilities of Microsoft Azure, Dynamics 365 and Microsoft 365. These solutions will help The Coca-Cola Company gain new insights from data across the enterprise, enabling a 360-degree view of the business, and providing enhanced customer and employee experiences.

“At The Coca-Cola Company, innovation and growth are key pillars of our business,” said Barry Simpson, senior vice president and chief information and integrated services officer of The Coca-Cola Company. “This partnership with Microsoft allows us to really step change our employee experience through replacing previously disparate and fragmented systems. These platforms allow us to deliver relevant, personalized experiences as we network our organization.”

“Coca-Cola is a pioneer and forward-thinking leader in its industry,” said Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft. “Today, the company is taking its digital innovation a step further, leveraging Dynamics 365, Microsoft 365 and Azure to better connect people and opportunities through breakthrough productivity and powerful information management that will drive continued business success over the next decade.”

Building on the goal of empowering employees with a networked way to access information and support, the company has expanded beyond a chat interface and designed a compelling and comprehensive app-based experience available on employee mobile devices. The Coca-Cola Company is also deploying Dynamics 365 Customer Service, the Power Platform and Microsoft Teams to all its employees, updating productivity with the enhanced security that runs across Azure and Microsoft 365 cloud services.

Once deployed, new Dynamics 365 AI-driven insights and real-time dashboards will allow call center managers to monitor performance metrics for overall employee satisfaction scores and benefit from real-time insights into which call topics are driving scores. These investments will also enable The Coca-Cola Company to access the latest innovations in the Dynamics 365 portfolio of applications and expanding capabilities that offer a true 360-degree customer and business view, unifying processes and providing forward-looking intelligence, enabling employees to proactively drive decisions and action.

The Coca-Cola Company is also rolling out Microsoft 365 and Microsoft Teams worldwide, equipping employees with a single hub to connect and collaborate across chat, calling, meetings and documents. As a result of the COVID-19 pandemic, The Coca-Cola Company is leveraging Microsoft’s collaboration technologies to support the increased demand of a largely remote workforce. These technologies are enabling The Coca-Cola Company to host many internal meetings on a global, regional and local scale, and with the global shelter-in-place mandates, on April 21, 2020, the company held a virtual quarterly earnings townhall meeting for employees using Microsoft 365 Live Events, which enables “broadcast-style” video presentations for large-scale audiences, both live and on demand.

About The Coca-Cola Company

The Coca-Cola Company (NYSE: KO) is a total beverage company, offering over 500 brands in more than 200 countries and territories. In addition to the company’s Coca-Cola brand, our portfolio includes AdeS, Ayataka, Costa, Dasani, Del Valle, Fanta, Georgia, Gold Peak, Honest, innocent, Minute Maid, Powerade, Simply, smartwater, Sprite, vitaminwater and ZICO. We’re constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market. We’re also working to reduce our environmental impact by replenishing water and promoting recycling. With our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide. Learn more at www.coca-colacompany.com and follow us on Twitter, Instagram, Facebook and LinkedIn.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

The Coca-Cola Company, Scott Leith, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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NBA announces new multiyear partnership with Microsoft to redefine and personalize the fan experience

Microsoft becomes an Official Technology Partner for the NBA; together the companies will create a direct-to-consumer platform that delivers new fan engagement experiences and enhanced streaming capabilities powered by Microsoft Azure and its AI capabilities.

Logos for the NBA and Microsoft alongside a basketball

NEW YORK — April 16, 2020 — The National Basketball Association (NBA) and Microsoft Corp. on Thursday announced a new multiyear alliance, which will transform the way fans experience the NBA. As part of this collaboration, Microsoft will become the Official Artificial Intelligence Partner and an Official Cloud and Laptop Partner for the NBA, Women’s National Basketball Association (WNBA), NBA G League, and USA Basketball beginning with the 2020-21 NBA season.

Microsoft and NBA Digital — co-managed by the NBA and Turner Sports — will create a new, innovative, direct-to-consumer platform on Microsoft Azure that will use machine learning and artificial intelligence to deliver next-generation, personalized game broadcasts and other content offerings as well as integrate the NBA’s various products and services from across its business. The platform will reimagine how fans engage with the NBA from their devices by customizing and localizing experiences for the NBA’s global fanbase, which includes the 1.8 billion social media followers across all league, team and player accounts.

Beyond delivering live and on-demand game broadcasts through Microsoft Azure, the NBA’s vast array of data sources and extensive historical video archive will be surfaced to fans through state-of-the-art machine learning, cognitive search and advanced data analytics solutions. This will create a more personalized fan experience that tailors the content to the preferences of the fan, rewards participation, and provides more insights and analysis than ever. Additionally, this platform will enable the NBA to uncover unique insights and add new dimensions to the game for fans, coaches and broadcasters. The companies will also explore additional ways technology can be used to enhance the NBA’s business and game operations.

As part of the partnership, Microsoft will become the entitlement partner of the NBA Draft Combine beginning next season and an associate partner of future marquee events, including NBA All-Star, MGM Resorts NBA Summer League and WNBA All-Star.

“We are thrilled to serve as the official AI partner of the NBA,” said Satya Nadella, CEO, Microsoft. “Together, we’ll bring fans closer to the game and players they love with new personalized experiences powered by Microsoft Azure.”

“This partnership with Microsoft will help us redefine the way our fans experience NBA basketball,” said Adam Silver, NBA commissioner. “Our goal, working with Microsoft, is to create customized content that allows fans — whether they are in an NBA arena or watching from anywhere around the world — to immerse themselves in all aspects of the game and engage directly with our teams and players.”

About the NBA

The NBA is a global sports and media business built around four professional sports leagues: the National Basketball Association, the Women’s National Basketball Association, the NBA G League and the NBA 2K League. The NBA has established a major international presence with games and programming in 215 countries and territories in 47 languages, and merchandise for sale in more than 100,000 stores in 100 countries on six continents. NBA rosters at the start of the 2019-20 season featured 108 international players from 38 countries and territories. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with 1.8 billion likes and followers globally across all league, team, and player platforms. Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

Chase Kressel, NBA, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at https://news.microsoft.com/microsoft-public-relations-contacts.

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Kubota announces strategic alliance with Microsoft to accelerate its digital transformation

Tokyo/Redmond, Wash. – March 16, 2020 – Kubota Corporation and Microsoft today announced a multi-year strategic alliance aimed at accelerating Kubota’s digital transformation. Through the alliance, Kubota will migrate its IT infrastructure and SAP mission-critical systems onto Microsoft Azure’s trusted cloud platform.

By standardizing on Microsoft Azure, Kubota will streamline its business operations, accelerate innovation, and shift to a solution provision model. Additionally, the companies will develop new AI-based solutions for businesses in the areas of food, water and the environment.

Kubota logoKubota is committed to addressing the increasing food demands around the world with agricultural machinery and services by working to problem-solve with customers in the agriculture industry to ensure they have what they need to manage their fields. Kubota will offer comprehensive solutions in water and environment-related fields with a wide range of products, from water pipes to water treatment facilities. To accelerate this vision, the companies will work together, harnessing the power of Microsoft technologies and each other’s industry expertise to foster a more sustainable future.

Modernize IT infrastructure

Through the alliance, Kubota will migrate its IT infrastructure and SAP mission-critical systems onto Microsoft Azure’s trusted cloud platform. By modernizing its operations on Microsoft’s cloud, Kubota will benefit from the scale and flexibility while taking advantage of cutting-edge technologies like AI. The integration of mission-critical systems in the cloud will also enable Kubota to streamline its operations and accelerate the utilization of integrated data globally.

Accelerate new innovations

tractor

Kubota will also work with Microsoft to launch a new AI Machine Learning Lab focused on accelerating innovations. The Lab will be used to train new developers building AI solutions, and Kubota will explore the application of AI in its business operations and for developing new services for customers in areas such as agriculture, water system infrastructure and the environment. Microsoft will leverage its extensive knowledge and advanced technologies available within Azure Machine Learning to support Kubota’s AI initiatives.

Furthermore, the companies will also explore innovative projects for a more sustainable future that utilize technology based on Kubota’s and Microsoft’s sustainability initiatives.

Comment from Kubota, President and Representative Director, Yuichi Kitao

large pipe
“Under the slogan of ‘For Earth, For Life,’ Kubota is trying to dedicate to solve global issues on food, water, and environment. It is indispensable to promote digital transformation to meet such issues in worldwide. This alliance with Microsoft is an important step for the digital transformation. We accelerate to create innovations and provide the solutions and the social value.”

Comment from Microsoft, Executive Vice President, Judson Althoff

”Kubota is recognized as a leader in environmentally-compatible farming and agricultural equipment. Combining its deep industry experience with the power of Microsoft Azure and AI capabilities will enable delivery of new innovations that help feed a hungry planet, ensure access to clean water, and promote overall sustainability.”

Man walking inside a Microsoft datacenter

About Kubota Corporation

In food, water, and the environment area, the Kubota Group promises to continue supporting the prosperous life of humans while protecting the environment of this beautiful earth.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

Media contact

Kubota
Corporate Communication Department
+81-6-6648-2389
[email protected]

Microsoft Media Relations
WE Communications for Microsoft
(425) 638-7777
[email protected]

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Swiss Re announces a strategic alliance with Microsoft

Logos for Microsoft and Swiss Re

  • Swiss Re to create a Digital Market Center using Microsoft’s data analytics and artificial intelligence capabilities to transform how risks are predicted, managed and insured
  • Microsoft to support Swiss Re in developing go-to-market strategies for new risk management solutions and insurance products based on data insights
  • The Digital Market Center’s initial focus will be on connected vehicles and mobility, Industry 4.0 and natural catastrophe resilience

Zurich, March 12, 2020 – Swiss Re and Microsoft Corp. announced today a strategic alliance to further advance insurance innovation and extend financial protection to more people globally. The centrepiece of the strategic alliance is the launch of Swiss Re’s Digital Market Center, which will help develop next-generation large-scale tools to transform the way the insurance industry predicts and manages risks, as well as how the industry creates tangible products based on Swiss Re’s risk knowledge.

Swiss Re’s new Digital Market Center will draw on Microsoft’s next-generation Azure cloud technologies, internet of things and artificial intelligence capabilities. The first areas of application are planned to be connected vehicles and mobility, industrial manufacturing (“Industry 4.0”), and natural catastrophe resilience. The Digital Market Center will also develop innovative cyber platforms to measure business risks in a digital environment and enable a new class of risk technology solutions.

Swiss Re’s Digital Market Center will offer insurers a broader understanding of risks and their ripple effects on society, governments and economies. For example, powered by Microsoft’s automotive data capabilities, Swiss Re will be able to develop a much deeper analysis of automotive risks such as a car’s safety performance when using the latest driving assistance technologies. By providing data-driven insights from this type of data, Swiss Re can enable insurers to design innovative new motor insurance products, such as pay-as-you-drive covers.

Swiss Re’s work in this area will go beyond new product creation and provide broader risk insights for complex, interconnected systems. For example, risk managers can get a greater understanding of how the loss of a ship’s cargo may impact global supply chains, or how natural catastrophes will impact a government’s key infrastructure investments. Based on these type of data insights, insurers can develop solutions that proactively mitigate losses before they occur.

As part of the strategic alliance, Swiss Re will transform its internal operating platform by modernising and moving it to the Azure cloud. This move will increase the efficiency and effectiveness of the core processes by leveraging the most advanced data processing and AI capabilities at scale.

Thierry Léger, CEO Swiss Re Life Capital, said: “Swiss Re’s alliance with Microsoft will help accelerate the digital transformation of the insurance industry, with benefits across all lines of business. By building digital markets and not just isolated products, we aim to transform the way businesses approach the risks they face. The alliance between Swiss Re and Microsoft present an exciting opportunity for the insurance industry.”

Anette Bronder, Swiss Re Group Chief Operating Officer, said: “Digital transformation can only be achieved through strong partnerships. The strategic alliance with Microsoft will greatly advance our ability to make our risk expertise available to our clients. At the same time, we can achieve significant efficiency gains for our own internal platforms and processes. This is an important step for Swiss Re’s evolution as a leading data-enabled risk knowledge company.“

Jean-Philippe Courtois, Executive Vice President and President, Microsoft Global Sales, Marketing and Operations at Microsoft, added: “I am looking forward to seeing how this collaboration enables new pathways for innovation in how insurance solutions are built and managed. By combining Swiss Re’s risk expertise with Microsoft Azure, we have the opportunity to deliver greater peace of mind to people and to enrich their experience with the insurance industry.”

Swiss Re

The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk – from natural catastrophes to climate change, from ageing populations to cybercrime. The aim of the Swiss Re Group is to enable society to thrive and progress, creating new opportunities and solutions for its clients. Headquartered in Zurich, Switzerland, where it was founded in 1863, the Swiss Re Group operates through a network of around 80 offices globally. It is organised into three Business Units, each with a distinct strategy and set of objectives contributing to the Group’s overall mission.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

For logos and photography of Swiss Re executives, directors or offices go to https://www.swissre.com/media/electronic-press-kit.html

For media ‘b-roll’ please send an email to [email protected]

Cautionary note on forward-looking statements
Certain statements and illustrations contained herein are forward-looking. These statements (including as to plans, objectives, targets, and trends) and illustrations provide current expectations of future events based on certain assumptions and include any statement that does not directly relate to a historical fact or current fact.

Forward-looking statements typically are identified by words or phrases such as “anticipate”, “assume”, “believe”, “continue”, “estimate”, “expect”, “foresee”, “intend”, “may increase”, “may fluctuate” and similar expressions, or by future or conditional verbs such as “will”, “should”, “would” and “could”. These forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the Group’s actual results of operations, financial condition, solvency ratios, capital or liquidity positions or prospects to be materially different from any future results of operations, financial condition, solvency ratios, capital or liquidity positions or prospects expressed or implied by such statements or cause Swiss Re to not achieve its published targets. Such factors include, among others:

  • the frequency, severity and development of insured claim events, particularly natural catastrophes, man-made disasters, pandemics, acts of terrorism or acts of war;
  • mortality, morbidity and longevity experience;
  • the cyclicality of the reinsurance sector;
  • central bank intervention in the financial markets, trade wars or other protectionist measures relating to international trade arrangements, adverse geopolitical events, domestic political upheavals or other developments that adversely impact global economic conditions;
  • increased volatility of, and/or disruption in, global capital and credit markets;
  • the Group’s ability to maintain enough liquidity and access to capital markets, including sufficient liquidity to cover potential recapture of reinsurance agreements, early calls of debt or debt-like arrangements and collateral calls due to actual or perceived deterioration of the Group’s financial strength or otherwise;
  • the Group’s inability to realize amounts on sales of securities on the Group’s balance sheet equivalent to their values recorded for accounting purposes;
  • the Group’s inability to generate sufficient investment income from its investment portfolio, including as a result of fluctuations in the equity and fixed income markets, the composition of the investment portfolio or otherwise;
  • changes in legislation and regulation, or the interpretations thereof by regulators and courts, affecting the Group or its ceding companies, including as a result of comprehensive reform or shifts away from multilateral approaches to regulation of global operations;
  • the lowering or loss of one of the financial strength or other ratings of one or more companies in the Group, and developments adversely affecting its ability to achieve improved ratings;
  • uncertainties in estimating reserves, including differences between actual claims experience and underwriting and reserving assumptions;
  • policy renewal and lapse rates;
  • uncertainties in estimating future claims for purposes of financial reporting, particularly with respect to large natural catastrophes and certain large man-made losses, as significant uncertainties may be involved in estimating losses from such events and preliminary estimates may be subject to change as new information becomes available;
  • legal actions or regulatory investigations or actions, including in respect of industry requirements or business conduct rules of general applicability;
  • the outcome of tax audits, the ability to realize tax loss carryforwards and the ability to realize deferred tax assets (including by reason of the mix of earnings in a jurisdiction or deemed change of control), which could negatively impact future earnings, and the overall impact of changes in tax regimes on the Group’s business model;
  • changes in accounting estimates or assumptions that affect reported amounts of assets, liabilities, revenues or expenses, including contingent assets and liabilities;
  • changes in accounting standards, practices or policies;
  • strengthening or weakening of foreign currencies;
  • reforms of, or other potential changes to, benchmark reference rates;
  • failure of the Group’s hedging arrangements to be effective;
  • significant investments, acquisitions or dispositions, and any delays, unforeseen liabilities or other costs, lower-than-expected benefits, impairments, ratings action or other issues experienced in connection with any such transactions;
  • extraordinary events affecting the Group’s clients and other counterparties, such as bankruptcies, liquidations and other credit-related events;
  • changing levels of competition;
  • the effects of business disruption due to terrorist attacks, cyberattacks, natural catastrophes, public health emergencies, hostilities or other events;
  • limitations on the ability of the Group’s subsidiaries to pay dividends or make other distributions; and
  • operational factors, including the efficacy of risk management and other internal procedures in anticipating and managing the foregoing risks.

These factors are not exhaustive. The Group operates in a continually changing environment and new risks emerge continually. Readers are cautioned not to place undue reliance on forward-looking statements. Swiss Re undertakes no obligation to publicly revise or update any forward-looking statements, whether as a result of new information, future events or otherwise.

This communication is not intended to be a recommendation to buy, sell or hold securities and does not constitute an offer for the sale of, or the solicitation of an offer to buy, securities in any jurisdiction, including the United States. Any such offer will only be made by means of a prospectus or offering memorandum, and in compliance with applicable securities laws.

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Microsoft and KKBOX Group launch global strategic partnership

TAIPEI — December 20, 2019 — Microsoft Taiwan and Asia’s leading media technology company, KKBOX Group, jointly announced today the launch of a global strategic partnership that will migrate the group’s subsidiary KKBOX’s music streaming services to the Microsoft Azure cloud platform. Additionally, KKBOX Group subsidiary KKStream has joined Microsoft’s global partner network to release BlendVision™, a next-generation commercial video streaming solution that will harness data and AI to effectively reduce operating costs of over-the-top (OTT) platform operators. Microsoft and KKBOX Group will also jointly use data and AI to optimize its music-creation system and explore new music-listening possibilities for consumers. This cooperation is a milestone for KKBOX Group’s internationalization initiative and opens up more possibilities for the digital entertainment industry.

“The media and entertainment industries are going through a transformation as studios, broadcasters and other rich media content creators, such as over-the-top (OTT) service providers, are facing pressure to innovate on how they deliver content to their audiences while getting smarter on using data to their advantage,” said Bob De Haven, general manager, Worldwide Media & Communications Industries, Microsoft. “KKBOX has been at the forefront of the entertainment industry in Asia, providing world-class entertainment to users and continuing to experiment and innovate with technology. We are thrilled that KKBOX has chosen Azure to provide the company with intelligent platforms that unlock creativity and collaboration, bring content to market faster and engage audiences.”

Serving the Asian market for over 15 years, KKBOX Group is now expanding globally. It integrates big data — including music, video, show ticketing and e-commerce — and leverages AI to provide users with better experiences and artists, creators, and concert organizers with business insights.

“KKBOX Group offers consumers a wide range of entertainment experiences in Asia,” said Co-founder and CEO Chris Lin. “We are pleased to partner with Microsoft to migrate KKBOX music to Azure, address streaming technology challenges by co-selling BlendVision globally, and develop AI music creation.”

Key initiatives of the partnership include:

  1. KKBOX music streaming service migrates to Microsoft Azure:

By partnering with Microsoft to fully migrate KKBOX music streaming services onto Microsoft’s Azure cloud platform, KKBOX Group is meeting consumer demand for high-speed streaming services and highly differentiated entertainment experiences. The partnership will allow KKBOX to provide faster development, manage resource scheduling and flexibly adjust traffic to develop more meta services, aligned with the digital entertainment industry’s trend of accelerating digital services.

Microsoft Azure has more regions than any other cloud provider, with 55 datacenter regions, to offer the scale needed to deploy services and applications on demand to enterprises around the world. This coverage helps enterprises deploy services on demand. With high-standard information security, KKBOX can rapidly deploy innovative services to international markets while ensuring that data is protected by comprehensive security measures. Microsoft is committed to promoting enterprise digital transformation with front-end technology, assisting customers and partners in various industries to adopt AI and the cloud to optimize enterprise resource deployment and operation processes, and to expand their global business territories through joint sales plans. This strategic cooperation with KKBOX Group is a milestone for Microsoft in the digital entertainment industry.

  1. KKStream launches commercial video streaming technology solution — BlendVision:

BlendVision, launched by KKStream, is a next-generation commercial video streaming solution that empowers global streaming platform operators through a software-as-a-service (SaaS) offering, reducing operating costs and improving user experiences while developing services that create new monetization models. BlendVision will launch “BlendVision Video Streaming” combined with “per-title encoding” (PTE) to effectively reduce operating costs of OTT platform operators by using AI to identify different bitrates for video compression and transcoding, greatly reducing transmission bandwidth and saving storage space.

An independently developed image enhancement technology called Perceptual Streaming Engine (PSE) will be added to enhance the visual performance of the original video and double the quality of low-resolution videos into high definition (HD) for optimal streaming image quality. These two technologies (PTE + PSE) together can further reduce platform operator transmission costs by 80% so users get the highest image quality with the lowest traffic. The cooperation between Microsoft and KKStream will be based on the SaaS model, with BlendVision’s service architecture built on Azure, helping to deliver new services to consumers. Meanwhile, Microsoft’s global sales and service teams will assist in implementation. Microsoft and KKBOX already foresee 10 potential customers in the Asian region, symbolizing proof of endless global business opportunities as a result of this strategic alliance.

  1. Both parties to jointly develop AI-enabled music production system for producers:

KKBOX will leverage Microsoft AI technology to build an AI-assisted music arrangement system and an AI-assisted lyric generator. In addition, the group will create a predictive model that uses data and AI to forecast the commercial success of a song. KKBOX and Microsoft believe that the digital entertainment industry is facing a transformation and must use technology to make content faster and smoother for users and to use a data-driven approach to create personalized services. AI will become the most important advancement in this transformation. KKBOX is one of the world’s earliest legal music streaming platforms, providing services since 2005. It has successfully changed consumer listening behavior, and the music industry’s business model is changing accordingly. KKBOX Group and Microsoft aim to leverage AI to explore new opportunities, create new trends and transform the entertainment market.

About KKBOX

For more information on KKBOX, visit: https://www.kkbox.com/about/zh-tw

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

Media contacts

MSFT contact:
[email protected]

KKBOX contact:
KKBOX Public Relations [email protected]

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Humana and Microsoft announce multiyear strategic partnership to reimagine health for aging populations and their care teams

Companies will partner to build predictive and personalized health care solutions to help members manage health issues using Microsoft’s Azure cloud, Azure artificial intelligence and voice technologies

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LOUISVILLE, Ky., and REDMOND, Wash. — Oct. 21, 2019 — On Monday, Humana and Microsoft Corp. announced a strategic partnership focused on building modern health care solutions for Humana members aimed at improving their health outcomes and making their health care experiences simpler to navigate. Using the power of Microsoft’s Azure cloud, Azure AI, and Microsoft 365 collaboration technologies, as well as interoperability standards like FHIR®,1 Humana will develop predictive solutions and intelligent automation to improve its members’ care by providing care teams with real-time access to information through a secure and trusted cloud platform.

Humana will empower doctors to deliver personalized, proactive health care by providing a holistic view of their patients, ensuring preventive care, keeping up with medication schedules and refills, and offering perspective on social barriers to health, such as food insecurity, loneliness and social isolation. In addition, Humana will leverage Microsoft technologies for health care-tuned natural language understanding and speech recognition to improve administrative and clinical workflows to make health care easier for members and clinician partners.

As a first step in the seven-year partnership with Microsoft as Humana’s preferred cloud provider, Humana will modernize its technology platforms and aggregate data on Microsoft Azure, enabling a truly longitudinal view of its members’ health histories, to facilitate Humana’s members and their care teams having complete health records at their fingertips when and where they need it.

“Achieving our goal to provide better care experiences and improve our members’ health requires strong partnerships that allow us to be smarter, safer and faster in delivering care,” said Heather Cox, chief of Digital Health & Analytics at Humana. “The technologies to empower our members to get ahead of their health issues and equip doctors with information exist today. Our partnership with Microsoft gives us a secure space and modern platforms to put these technologies to work for patients and their trusted providers.”

Humana will also enable efficiencies by standardizing productivity and collaboration tools for its 41,600 employees on Microsoft 365. For example, Microsoft Teams enables healthcare professionals to use a secure hub for coordinating patient care. Humana employees can use Microsoft Teams to assist members, to centrally manage and securely share patient interaction history and files, and to communicate by chat and voice with care team members and health plan administrators to improve quality of care.

“With an estimated 10,000 people joining the Medicare system daily, we have a tremendous opportunity to address the growing demands on the health care system by improving health outcomes and lowering costs,” said Greg Moore, M.D., Ph.D., corporate vice president of Health Technology and Alliances at Microsoft. “We’re excited to combine Humana’s industry expertise with Microsoft’s Azure cloud, Azure AI and voice capabilities to remove barriers, promote health care data interoperability, and create solutions to ensure this growing population gets the right preventative, acute and long-term care for the best health outcomes.”

Beyond enhancing Humana’s technology platforms, this partnership will also address two core innovation areas. Humana will leverage Microsoft Azure and Azure AI to develop on-demand and virtual medical services. In addition, Humana will deliver a more integrated health care experience across all touchpoints with Azure AI and voice capabilities to personalize patient care.

“The next step for medical records is to go beyond the collection of information to the delivery of insights,” said William Shrank, M.D., chief medical and corporate affairs officer at Humana. “Microsoft technologies offer Humana the ability to apply sophisticated analytics to our members’ records and, in turn, provide clinicians and care teams with the opportunities to make a difference in patients’ health.”

With Azure AI, Humana will be able to instantly translate the many different languages of an individual’s electronic health record and decipher nonelectronic parts, such as socio-economic determinants of health, and store them alongside the rest of the patient’s information. With this technology, Humana will develop health care-specific clinical intelligence capabilities, such as equipping home health solutions with voice technologies that enable care workers to be more productive, and will allow Humana to proactively capture and address important barriers to health.

As part of the strategic partnership, the companies have committed to a multiyear research and development (R&D) investment to build new insights and advance Humana’s focus on value-based care. This investment will include direct funding, dedicated R&D teams and specific co-developed projects. The companies will also explore the building of next-generation health care experiences to transform the industry and care delivery.

Click here to download the infographic.

About Humana

Humana Inc. (NYSE: HUM) is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

1 FHIR® is the registered trademark of HL7 and is used with the permission of HL7.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

Humana Corporate Communications, Kate Marx, (502) 271-9288, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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SAP partners with Microsoft for first-in-market cloud migration offerings

Through a new agreement, companies will accelerate and modernize customer transitions to SAP S/4HANA and SAP Cloud Platform on Microsoft Azure

REDMOND, Wash., and WALLDORF, Germany — Oct. 20, 2019 — Building on a joint commitment to simplify and modernize customers’ journeys to the cloud through project “Embrace,” SAP SE (NYSE: SAP) and Microsoft Corp. on Monday announced an extensive go-to-market partnership — from conceptualization to sales — to accelerate customer adoption of SAP S/4HANA® and SAP® Cloud Platform on Microsoft Azure.

Today’s new, preferred cloud partnership brings together SAP and Microsoft, along with a global network of system integrators, to offer holistic bundles that provide customers with unified reference architectures, road maps and market-approved journeys to illuminate a clear path toward the cloud. As part of this simplified customer journey, Microsoft will re-sell components of SAP Cloud Platform alongside Azure. This unique offering is aimed at more easily migrating SAP ERP and SAP S/4HANA customers from on-premises to public cloud.

“This partnership is all about reducing complexity and minimizing costs for customers as they move to SAP S/4HANA in the cloud,” said Jennifer Morgan, co-chief executive officer of SAP. “Bringing together the power of SAP and Microsoft provides customers with the assurance of working with two industry leaders so they can confidently and efficiently transition into intelligent enterprises.”

“SAP’s decision to select Microsoft Azure as its preferred partner deepens the relationship between our two companies in a differentiated way and signals a shared commitment to fostering the growth of the cloud ecosystem,” said Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft. “Today’s news also reflects our commitment to a customer-first mindset and supporting their cloud transformation, which continues to drive how we at Microsoft approach everything from partnerships to product innovation. It takes co-selling to a whole new level.”

SAP will lead with Microsoft Azure to move on-premise SAP ERP and SAP S/4HANA customers to the cloud through industry-specific best practices, reference architectures and cloud-delivered services. This includes future deployment and migration of existing direct SAP HANA® Enterprise Cloud customers leveraging hyperscaler infrastructure. However, SAP continues with its longstanding policy of supporting choice for those customers who request alternatives based on business requirements.

Specifically, project “Embrace” on Microsoft Azure will provide customers with:

  • A simplified move from on-premise editions of SAP ERP to SAP S/4HANA for customers with integrated product and industry solutions. Industry market bundles will create a road map to the cloud for customers in focused industries, with a singular reference architecture and path to streamline implementation.
  • Collaborative support model for simplified resolution. In response to customer feedback, a combined support model for Azure and SAP Cloud Platform will help ease migration and improve communication.
  • Jointly developed market journeys to support customer needs. Designed in collaboration with SAP, Microsoft and system integrator partners will provide road maps to the digital enterprise with recommended solutions and reference architectures for customers. These offer a harmonized approach by industry for products, services and practices across Microsoft, SAP and system integrators.

About SAP

As the Experience Company powered by the Intelligent Enterprise, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP® system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables more than 437,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. For more information, visit www.sap.com.

SAP, SAP HANA and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]
SAP, Atle Erlingsson, (415) 519-8053, [email protected]
SAP, Susan Miller, (610) 570-6845, [email protected]

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://news.microsoft.com. Web links, telephone numbers and titles were correct at time of publication but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://news.microsoft.com/microsoft-public-relations-contacts.

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Microsoft and ServiceNow announce strategic partnership

Together the two companies will accelerate digital transformation for enterprise and government customers
ServiceNow moves workloads to Microsoft Azure for highly regulated industries

Redmond, Wash., and Santa Clara, Calif. — July 9, 2019 — Microsoft Corp. (NASDAQ: MSFT) and ServiceNow (NYSE: NOW) today announced a broader strategic partnership intended to significantly enhance the integration and optimization of the companies’ products, platform and cloud capabilities. Through this expanded partnership, the companies will enable enterprise customers in certain highly regulated industries, as well as government customers, to accelerate their digital transformation and drive new levels of insights and innovation. And, for the first time, ServiceNow will house its full SaaS experience on Azure in addition to its own private cloud. The expanded partnership will elevate ServiceNow to one of Microsoft’s strategic partners in its Global ISV Strategic Alliance Portfolio.

“There is an enormous opportunity for customers — including in the public sector — to apply the power of the cloud to become more efficient and responsive,” said Satya Nadella, CEO of Microsoft. “Our partnership combines ServiceNow’s expertise in digital workflows with Azure, our trusted cloud, so that customers can accelerate their digital transformation, while meeting their security and compliance needs.”

“Expanding our strategic global relationship with Microsoft enables ServiceNow to more fully leverage and integrate our platform and products with Microsoft’s leading enterprise technology and capabilities,” said John Donahoe, president and CEO of ServiceNow. “Together, ServiceNow and Microsoft will help our enterprise and government customers accelerate their digital transformation, creating great experiences and unlocking productivity.”

The expanded agreement builds on a partnership announced last fall by Microsoft and ServiceNow. As leading enterprise technology platforms, Microsoft and ServiceNow make it easier for customers to integrate and optimize across the two companies’ products and platforms. By collaborating on next-generation experiences, Microsoft and ServiceNow will leverage technology to bring further cognitive services and intelligence to products across the Now Platform® with Microsoft 365 and Azure.

ServiceNow Selects Microsoft Azure for Certain Highly Regulated Industries
ServiceNow will use Azure Cloud as part of its preferred cloud platform for certain highly regulated industries, benefiting from Microsoft’s deep expertise in data protection, security, and privacy, including the most comprehensive set of compliance offerings of any cloud service provider. ServiceNow will first be available through Azure Regions in Australia and Azure Government in the United States, followed by additional markets in the future.

With ServiceNow available through Azure Government, U.S. government agencies will be able to leverage the compliance coverage across regulatory standards available through Azure. Microsoft is committed to supporting the full spectrum of government data to help agencies quickly and easily achieve their necessary requirements. Azure Government was built specifically to address the capabilities, performance and compliance needs of U.S. government customers and their partners. Azure Government enables innovation with deeply integrated cloud services, data and advanced analytics, and an open application platform that provides the building blocks to rapidly develop, deploy and manage intelligent solutions.

The U.S. federal government continues to look to ServiceNow as a strategic partner as it modernizes its IT infrastructure and accelerates its use of modern technology to digitally transform how it operates.

Microsoft Selects ServiceNow to Digitize Its Workflows
As part of a separate transaction, Microsoft will implement ServiceNow’s IT & Employee Experience workflow products across its own business to improve operations, enhance employee experiences, and deliver stronger business outcomes. With ServiceNow, Microsoft will bring even more digital workflows into its organization, so employees can spend less time on manual tasks.

About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

About ServiceNow
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.

© 2019 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Use of Forward‑Looking Statements
This release contains “forward‑looking statements” regarding our future plans and performance. Forward‑looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward‑looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results could differ materially from the results expressed or implied by the forward‑looking statements we make.

Factors that may cause actual results to differ materially from those in any forward‑looking statements include: (i) our ability to integrate our products with Azure in a manner that satisfies customers and potential customers in regulated markets and (ii) changes in the regulatory landscape in the United States and internationally with respect to data data residency, data sovereignty, data localization or other regulations relevant to enterprises operating in highly regulated industries around the world.

We undertake no obligation, and do not intend, to update these forward‑looking statements.

For more information, press only:

Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

Kari Ramirez, ServiceNow, (408) 607-1315, [email protected]